TikTok Shop - Logistics Settlement Solution Manager

TikTokOn-siteFull-timeSenior, 5–8 yearsListed 3 weeks ago

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About this role

Global Settlement team is responsible for the accuracy, timeliness and compliance of the AR and AP of the e-Commerce logistics business. We are looking for a program manager (product solutions) to support the growth in Europe.

Your Role
- Localize settlement regulations and procedures to ensure accuracy and compliance.
- Collaborate with product and R&D teams to develop settlement automation plans, support product managers in developing software solutions, and conduct online tests for new system functions. Provide detailed reports to the R&D team.
- Work with project management teams to ensure that settlement solutions are delivered at the early stages of logistics projects.
- Ensure timely and accurate payment to vendors and customers, including contract review, system maintenance, billing, payment, and AR collections. Ensure compliance and accuracy throughout the process.
- Develop and implement risk management systems to identify and eliminate settlement risks in cooperation with cross-functional teams.
- Improve the handling of sellers' settlement-related consultations to enhance their overall experience.