About this role
This is a remote position.
Looking to grow your career in logistics and support a dynamic sales team?
Join us, where collaboration, respect, and entrepreneurship drive everything we do.
As a Carrier Sales Rep, you’ll assist our Carrier Sales team by managing carrier communications, maintaining accurate records, supporting rate negotiations, and ensuring timely follow-ups. You’ll play a key role in keeping freight moving smoothly and supporting the team in delivering excellent service to our clients.
- Building and maintaining relationships with partner carriers
- Proactively looking for opportunities to match our available loads to partner carriers’ capacity schedules
- Negotiating rates with carriers to maximize profitability
- Monitoring trends and changes in the industry and educating your sales team about fluctuations that could impact service and/or rates
- Keeping the sales representative and account manager abreast of any issues related to loads you are responsible for
- Notifying the sales representative of any competitor actions that may be drawing our customer’s business away from TRAFFIX
- Dispatching loads
- Proactively identifying potential problems and resolving them before they escalate
- Providing costs for adhoc, contractual and RFP freight
- Work with the sales and/or account management team on any complications with loads you are responsible for
- Writing client specific SOPs and training back up Carrier Sales Representatives to cover you during vacation and/or other time off
- Work with the accounting team to resolve any carrier payment issues related to invoice discrepancies
Requirements
1+ years of experience in carrier sales support Experience with Carrier Sales Operations Strong communication and organizational skills Detail-oriented with a solution-focused mindset Familiarity with carrier networks and logistics processes
Benefits
Remote work, ongoing training, supportive team culture, and fair compensation.