About this role
About the Team
With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.
At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
Responsibilities:
- Lead a team of Account Managers. Provide coaching and direction to enable their and our client's success. You will help guide your teams through the next stage of their career and beyond;
- Identify areas for process, product and tooling improvement to enable scalable solutions for our clients. You will be comfortable with taking on revenue goals and developing scalable strategies on how to achieve them;
- Set clear goals and expectations for your team. Support them and challenge them to meet and exceed their goals. Help establish a high-performance culture;
- Work collaboratively with the entire SMB team to support and enable the success of our sales teams. You will work closely with Marketing, Product, Sales Ops and Training to identify opportunities to scale out best practices, knowledge and performance gaps;
- You will help promote diversity within your team. You will value unique perspectives and you will encourage all of your team members and peers to participate to their fullest;
- Take initiative, there is no task too big or too small. You will be able to lead by example with supporting your team on best practices and how to analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings.