About this role
Job Summary:
Provides excellent customer service by mixing and serving alcoholic and nonalcoholic drinks to patrons. Must know a wide range of drink recipes and be able to mix drinks accurately, quickly, and without waste.
Essential Functions:
• Fills drink orders either taken directly from patrons at the bar or through servers.
• Responsible for station inventory and cash banks.
• Checks the identification of customers to ensure they meet the minimum age requirement for the purchase of alcohol and tobacco products.
• Prepares mixed drinks accurately, serve bottled or draught beer, and pour wine or other beverages.
• Stocks and prepares garnishes for drinks; maintains an adequate supply of ice, glasses, and other bar supplies; and keeps the bar area clean for customers.
• Collects payment, operates the cash register
• Washes glassware and utensils.
• Serves food to customers who dine at the bar.
• Maintains an inventory of liquor, mixes, and other bar supplies at their station.
• Inform supervisor(s) of any inventory shortages.
• Serves and interacts with patrons.
• Answers phones and processes to-go orders.
• Operates juicers and other bar related equipment to mix drinks.
• Adhere to work schedule as assigned.
• Other duties as assigned.
Minimum Qualifications:
• Communication skills that demonstrate friendliness and talking ease adequate to directly serve and interact with customers.
• TABC certification.
• Food Handler certification.
• General knowledge of bar drink recipes and enthusiasm for craft.
• Quality customer service skills.
• Minimum 2 years experience in restaurant front of house staff.
• Ability to work closely with other staff, at a consistently fast pace, while performing a variety of time constraint tasks.
• Requires good memory to avoid confusing customers’ orders and to recall faces, names, and preferences of frequent patrons.
• Basic POS skills to place orders and generate customers’ bills.
Physical Effort:
• Stands and walks behind the bar for the duration of the shift.
• Lifts and carries up to 25 pounds to stock the bar.