(Crypto) Operation Specialist

nahc.ioTaipei, TaiwanOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Responsibilities

Business Partners Onboarding

● Manage end-to-end account opening across multiple exchange, banking, and brokerage partners, ensuring seamless operational integration.

● Coordinate with stakeholders to collect documentation, complete KYB / KYC and verification requirements, and ensure timely follow-ups.

● Set up and configure accounts across partner platforms and financial venues; establish and test third-party connectivity.

● Contribute to process improvements and support automation initiatives to drive efficiency and scalability.

Operations Support & Documentation

● Maintain organized, reconciled internal records and account documentation.

● Support audit preparations, regulatory reviews, and documentation control as needed.

● Contribute to process improvements and support automation initiatives to drive efficiency and scalability.

Platform Operations & Automation

● Support day-to-day booking and data workflows within the portfolio management system.

● Help maintain data accuracy and reconcile discrepancies across connected systems.

● Contribute to PMS automation to reduce manual work and improve reliability.

Cross-Functional Collaboration

● Collaborate with cross-functional teams and third-party partners to facilitate smooth project execution.

● Monitor progress on assigned tasks and assist in ensuring milestones and deadlines are met across stakeholders.

Requirements

● Bachelor's degree in Business, Finance, or a related field.

● 3-5 years of experience in operations or project management.

● Strong organizational skills with keen attention to detail; reliable and discreet with sensitive, confidential material.

● Comfortable working in a fast-paced, startup-like environment. Passionate about crypto, industry experience is highly preferred.

● Proactive communicator and team player.

● Fluent in English; additional languages (Mandarin) a plus