About this role
## Min Compensation
USD $4.35/Hr.
## Max Compensation
USD $4.35/Hr.
Overview
Why We Need Your Talents:
As a Server, you’ll provide friendly, efficient food and beverage service while ensuring guests feel welcomed and valued. From confidently recommending menu items to processing payments and maintaining a clean, organized workspace, your role is key to delivering exceptional service that enhances both the dining and gaming experience at Live! Casino & Hotel.
Responsibilities
Where You'll Make an Impact:
- Responsible for:
Acknowledging guests in a friendly and timely manner.
- Taking orders from guests, recommending food choices, and presenting food.
- Acquiring and validating a method of payment for all food and beverage services.
- Assisting in clearing tables, transporting dirty dishes and linen to a bus cart. Cleaning work station and wait stand at end of shift.
- Enhances the gaming and dining experience of guests to Live Casino, with prompt, efficient, service and interaction with guests.
- Help with the execution and delivery of In-Room Dining orders when applicable.
- Inputs and controls ordering through register during each transaction maintaining accountability as well as receipts to guests for all beverages served.
Skills to Help You Succeed:
- Ability to:
Use fountain soft drink, tea and coffee machines.
- Read and write basic instructions.
- Communicate effectively with others; understands and complies with all Company and departmental rules and regulations.
- Ability to organize and be creative.
- Excellent communication and interpersonal skills.
- RAMP certified.
- Knowledge of:
Alcohol Beverage Control laws, health regulations, and PPE (Personal Protective Equipment).
- Sanitation and health department regulations for safe handling of food.
Qualifications
Must-Haves:
- A high school diploma or GED equivalent is preferred. A high level of customer service training would be a plus.
- One (1) to three (3) years of experience in casual, buffet and/or fine dining restaurants.
- Must be able to obtain and maintain the necessary license as mandated by the Maryland Lottery and Gaming Control Agency.
- Alcohol Beverage Card is required.
Physical Requirements:
- Ability to:
Stand and walk continually throughout a scheduled shift.
- Bend, stoop and reach while carrying dishes, glasses and serving tray.
- Push bus cart and carry trash/linen bags weighing up to 35 pounds.
- Use of stairs and elevators
Working Conditions:
- 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 3000 employees.
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.
Please note that this is a union position, and individuals in this role may be required to pay applicable union dues and fees.
What We Offer
Perks We Offer You
- Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents. Other benefits for full-time and part-time Team Members may include:
Free Basic Life Insurance
- Free Short Term & Long-Term Disability
- Generous retirement savings options
- Paid Time Off
- Tuition Reimbursement
- On-site Wellness center for Team Members and eligible dependents (Maryland Property only)
- Training and pathways for career growth
- Robust Rewards & Recognition Programs
- Annual Merit Based Pay Increases
- Discretionary Performance Bonuses
- Discretionary Service Bonuses
- Free parking
- Free food and discounted meals
- Live! Hotel, Food & Beverage, and Entertainment Discounts
Life at Live!
Individuals chosen to be part of the Live! Team can expect:
- To be part of an exciting experience unlike any other in the market.
- To be given the power and responsibility to put service and community first.
- To come together as a strong team, while valuing and celebrating our diversity.
- To be given the tools, resources, and opportunity to grow in their career.
- To work hard and have fun.
- Live is a 24 hour /7 days per week high energy casino with a culture committed to fairness, teamwork, and most importantly FUN.
- The casino is large and fast paced, requiring the ability and energy to move about it with a true sense of urgency!
- Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.
- You will work in an environment where smoking is allowed.