Audio Visual Teleconference Technician II

Audio Visual/Video Teleconference Tech II
Location: Colorado Springs, CO
Clearance: Must be eligible to obtain a clearance

Duties/Responsibilities :

Execute and support the following task areas:

- In support of Missile Defense Agency events, install (to include design and test), operate, and maintain video conferencing equipment.

- Must have the ability to be able to follow signal flow schematics/diagrams for installation and O&M Maintenance

- Provide technical operational support of the Presentation Center for Mission support

- As operational tempo permits, provide Audio Visual, VTC and collaboration system facilitation to other users

- Provide VTC and Audio-Visual Teleconference operational support and facilitation within Top Secret SCI/SAP facilities

- Maintain the video conferencing-unique hardware, software, and peripherals.  (e.g., TelePresence, CODEC, AV, Monitors, Extron/AMX Touch Panels).

- Utilize the existing incident management tracking tool (e.g., Remedy) for all related maintenance activities

- Maintain equipment per Information Assurance guidance from both the manufacturer and Government (e.g., the CERT IAVM and DISA)

- Troubleshoot and resolve collaboration and business application incidents

- Perform preventative maintenance services in accordance with the manufacturer's recommended preventative maintenance schedules and SOPs

- Execute configuration management plans, processes and procedures

- Maintain/utilize manufacturer service and/or maintenance agreements

- Coordinate, integrate, implement (including test, and accept), future collaboration services and equipment

- In conjunction with site security processes, comply with access control procedures for facilities housing Video Conferencing Systems

Relevant Certifications:

- CEDIA Certification a plus

- CTS, CTS-I, a plus

- AMX ACE a plus

- Extron Audio Visual Technician Certificates a plus

Requirements:

- Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information

- High School Diploma required

- Associate or bachelor's degree in engineering, Computer Science, or related field preferred

- Experience in the Audio-Visual industry

Following skills preferred:

- In-depth knowledge of installation, operation, maintenance, scheduling and support of Audio/Visual Equipment, desktop and conference room VTC systems, and Video Projection/Production Equipment in a secure government or military environment

- Video projection and Display Equipment.

- Digital Video processing and transport Equipment.

- Audio equipment including Microphones, Amplifiers, Speakers and Digital Signal Processors.

- Extron and AMX Control System processors and User Interfaces

- Video CODECs and H.320/H.323 protocols

- Experience with Tandberg/Cisco systems installation, maintenance and troubleshooting

- Knowledge and experience with network configuration as well as Workstation setup

- Working knowledge of TEMPEST standards and IA concerns for multi-classification multimedia systems.

- Working knowledge of Audio-Visual Technician concepts such as Video resolutions, aspect rations, scan rates, video standards and digital and analog transmission systems

- Must possess an extremely meticulous and organized working style and have an ability to work as part of a team

- Be a team leader and possess excellent team qualities.

- Strong verbal and written communication skills experience.

- Experience with Computer aided drawing program such as Visio (Preferred).

- Experience with Microsoft Windows and Office products required.

- Understanding electrical current

NMR Consulting is an Equal Opportunity Employer (EOE):  AA M/F/Vet/Disability