About this role
A fast-paced West Little Rock law firm is seeking a Client Liaison to support our legal collections and recovery team. This position serves as a key point of contact for clients, helping move cases forward while providing exceptional customer service and administrative support.
Responsibilities
- Communicate daily with clients regarding legal collections and recovery matters
- Assist in progressing legal cases and gathering necessary information
- Monitor case activity and maintain accurate records
- Provide professional customer service and respond to client inquiries
- Collaborate with attorneys and staff to ensure efficient case management
Qualifications
- 2–3 years of legal experience in a professional office environment
- Strong customer service and communication skills
- Proficiency in Microsoft Excel and general computer applications
- High School Diploma or equivalent required
- Positive attitude, strong work ethic, and willingness to learn
- Dependable attendance and punctuality
- Ability to pass a background check and drug screen
Schedule
- Monday – Friday
- 8:00 AM – 5:00 PM
Benefits
- Paid Holidays
- Paid Time Off (PTO)
- Dental & Vision Insurance
- 401(k) with 6% Employer Match
Additional Information
- $18.00 - $20.00 DOE
- No group health insurance currently offered
- Small, casual office environment
- Supportive team with a great workplace culture
- Background check and drug screen required
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