Sr. Director of Operations

Job Posting Start Date 04-07-2026 Job Posting End Date 07-24-2026

Crown Technical Systems, a Flex Company, is a leader in power distribution and protection systems concentrating on sophisticated, state-of-the-art relay and control panels, medium voltage switchgear, and enclosures (power/control buildings/ E-Houses). We specialize in customized, turn-key solutions that ensure safe, secure, and reliable power distribution.

Working at Crown Technical Systems offers a dynamic and rewarding career path for individuals seeking to power the world. Through hands-on training, mentorship, and a culture of internal promotion, we empower you to reach your full potential and contribute to projects that truly matter.

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## Job Summary
Job Description
To support our extraordinary team who build great products and contribute to our growth, we’re looking to add a Sr Director, Operations/ Utilities Business located in Dallas , TX.

Reporting to the General Manager the  Sr. Director, Operations /Utilities Business who is in charge of managing day-to-day operations and core functions of operations to achieve and maintain operational excellence.

What a typical day looks like:

- Guarantee production, delivery in full, on time and in specifications, required by customers, at the most cutthroat cost.
- Define operational financial goals.
- Operational business experience including a successful performance track record managing staff and P&L.
- Establish and communicate Business Unit goals and assignments.
- Define and execute operational programs in line with strategic plans and annual operating goals.
- Meet with Executive Business at least monthly to review and evaluate KOI's.
- Attend quarterly business reviews with key customers.
- Partner with other business to establish strategic plans and goals.
- Direct and control the activities on purchasing business, production control, planning, manufacturing engineering, test engineering, maintenance, manufacturing and logistics.
- Implement appropriate HR strategies and actions to recruit and retain a qualified and motivated workforce.

The experience we’re looking to add to our team:

- Bachelor’s degree in a related field; an MBA is preferred.
- 10 -15 years of industry experience, with at least 3 -5 years in a Director of Production and Operations role.
- Extensive experience overseeing operations across all three shifts.
- Strong background in P&L management, with demonstrated financial acumen.
- Extensive experience in assembly processes, and automation systems.
- Expertise in managing high- and low-volume production and high- and low-mix product environments.
- Ability to effectively influence senior leadership, executives, and key clients.
- Hands-on experience with NPI (New Product Introduction), guiding new customer programs from concept through successful execution and delivery.
- Strong sales development capabilities and excellent operational and financial management skills.
- Client-focused with the ability to communicate and collaborate effectively to meet technical and operational needs.
- Extensive experience in expansion and ramping up.

KR13

What you'll receive for the great work you provide:

- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement

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## Job Category
Operations

Relocation: Eligible for domestic relocation only
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Is Sponsorship Available?
No

Crown is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Crown, you must complete the application process first).