Quality/Safety Manager I-Surgical Subspecialty and Spine

Job Description Summary
The Quality/Safety Manager for Surgical Specialty and Spine (S3) ICCE reports to the Quality and Safety Program Director for Surgical and Support Services aThe Quality/Safety Manager for Surgical Specialty and Spine (S3) ICCE reports to the Quality and Safety Program Director for Surgical and Support Services and works collaboratively with the S3 ICCE Leadership at MUSC. Under limited supervision, the Quality/Safety Manager provides f ull support to the QAPI/safety program for their respective ICCE. This includes collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance, and leading multidisciplinary teams to improve performance based on goals. This position collects and presents performance to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities for Specialty Surgery and Spine ICCE. The Quality/Safety manager also monitors and collates patient safety events in collaboration with the operational leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The manager will work with ICCE leadership to collect, monitor, track, and improve patient-reported outcome measures (PROMs).

Entity
Medical University Hospital Authority (MUHA)

Worker Type
Employee

Worker Sub-Type​
Regular

Cost Center
CC002352 SYS - QAPI

Pay Rate Type
Salary

Pay Grade
Health-29

Scheduled Weekly Hours
40

Work Shift

Job Description

The   Quality/ Safety   Manager   for   Surgical   S pecialty and Spine (S3)   ICCE   reports   to   the   Q uality and Safety Program   Director   for Surgical and Support Services   and   works collaboratively   with   the   S3   ICCE   Leadership   at   MUSC.   Under   limited   supervision,   the   Quality/ Safety   Manager   provides   f ull   support to   the   QAPI/safety   program   for   their   respective ICCE. This includes   collecting relevant   quality   data,   analyzing   and   assessing data, working with relevant   stakeholders on   disseminating   data   and information,   benchmarking performance,   and   leading   multidisciplinary   teams to improve performance based on goals.   This   position   collects   and   presents   performance to   relevant   oversight   and   governance   groups.   This position   leads   and   oversees all   QAPI   and   regulatory/accreditation   activities   for   Specialty   Surgery and Spine   ICCE .   The   Quality/Safety   manager   also monitors   and   collates   patient   safety   events   in   collaboration   with   the   operational   leaders   and   works   with   the Risk management department to facilitate event reviews and appropriate   after   review actions.   The manager will work with ICCE leadership to collect, monitor, track, and improve patient-reported outcome measures (PROMs).

Additional Job Description

Bachelor’s degree in a health-related field and a minimum of five (5) years of experience with strong knowledge in quality and performance improvement or a   master’s   degree in a health-related field and 3 years of healthcare experience with strong knowledge in quality and performance improvement. Certification   as Certified   Prof e ssional   in   Healthcare   Quality   or   Patient   Safety   preferred.   Computer/Internet   skills   and   familiarity with   MS   Off   ice   products (Word,   Excel,   PowerPoint, Access,   etc.)   essential. Experience with   LEAN/Six   Sigma and certi f ication in Six   Sigma preferred.   Experience with Just Culture   required,   certification preferred.   Experience with   Epic   EMR   preferred.   Surgical and/or Ambulatory medical e xperience   preferred .

Physical   Requirements:

1)   (C)   Continuous   –   6-8   hours   per   shift;   2)   (F) Frequent   –   2-6   hours   per   shift; 3)   (I)

Infrequent   –   0- 2   hours   per   shift   Ability   to   perform   job   functions   while   standing.   (F)   Ability   to   perform   job

functions   while   sitting.   (F) Ability   to   perform   job   functions   while   walking.   (F) Ability   to   climb   stairs.   (F) Ability to   work in   confined/cramped   spaces. (I)   Ability   to   work indoors.   (C)   Ability   to   work   outside   in   temperature extremes. (I)   Ability   to   work from   elevated   areas. (I)   Ability   to   walk   long   distances   between   various   buildings

(F).   Ability   to   perform   job functions   from   kneeling   positions.   (I)   Ability   to   bend   at the   waist.   (C)   Ability   to twist   at   the   waist.   (F)   Ability   to   squat   and   perform   job   functions.   (F)   Ability   to   perform   “pinching”   operations.   (F)   Ability   to   perform   gross   motor   activities   with   fingers   and   hands.   (C)   Ability   to   perform   firm   grasping   with   f ingers and hands.   (C) Ability   to perform fine manipulation   with fingers and hands.

(C)Ability   to   reach   overhead.   (F)   Ability   to   fully   use   both   hands/arms   (C).   Ability   to   perform repetitive motions   with   hands/wrists/elbows   and   shoulders   (F). Possess es   good   finger   dexterity   (C).   Ability   to   fully use both   legs.   (C)   Ability   to   use   lower   extremities   for   balance   and coordination.   (F)   Ability   to   reach in   all directions.   (F) Ability   to   lif   t   and   carry 30   lbs.   unassisted   (F).   Ability   to   lift/lower   objects   15   lbs.   from/to   floor

from/to 36   inches   unassisted   (I).   Ability   to   lif   t   from 36”   to   overhead   15   lbs.   (I).   Ability   to   push/pull   objects   to 30   lbs.   unassisted   (F ). Ability   to   maintain   vision   20/40   corrected   (C).   Ability   to   see and   recognize   objects   close at   hand   (C).   Ability   to   maintain   hearing   acuity ,   with   correction   (C).   Ability   to   perform   gross   motor   functions with   frequent fine   motor   movements   (C).   Ability   to   work in   a   latex   safe environment   (C).   Ability   to   determine distance/relationship   between   objects;   depth   perception.   (C)   Good peripheral   vision   capabilities.   (C)   Ability   to deal   effectively   with stressful   situations.   (C) Ability   to work   rotating shifts or weekend   shifts   (C/F) Ability   to   work overtime   as   required.   (F)   Ability   to   travel,   as   needed,   to   various   sites   across   the   state   to   meet   with   key stakeholders   related   to   the   quality   and   safety   program.   (I)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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