About this role
Responsibilities
- Monitor and support Autonomous Yard Trucks in real-time during operations
- Provide troubleshooting technical support for any HW or SW issues that occur on prototype vehicles
- Review log data of system failures and disengagements of autonomy system
- Isolate, track, document, and triage issues systematically
- Update knowledge base and diagnostic trees to maximize troubleshooting efficiency
- Interact with our customers as an ambassador for ISEE’s technology
Qualifications
- At least 21 years of age and at least 5 years of driving experience
- The ability to operate independently with little or no supervision
- Excellent written and verbal communication
- Technical acumen and familiarity with Linux, Google Suite, Jira, Slack, and Git are preferred
- Strong technical aptitude and ability to quickly learn new software and processes
- Proven interest and technical capability to work with modern automotive systems
- Experience in a professional work environment where safety, honesty, procedure, and/or software testing is emphasized
- Detail-oriented mindset with a focus on safety and procedure
- Ability to work in close quarters in a professional manner for extended periods of time
- Must have a valid U. S. driver's license and clean driving history, validated by a regular MVR check
- Must continually pass safety and performance checkpoints for continued employment
- Pass a criminal background check
- Use a laptop in a moving vehicle for up to 10 hours per day
- Work in outdoor conditions for up to 10 hours per day
- Able to work on rotating shifts, including nights, weekends, early mornings, and holidays
- Ability to travel for up to 2 months