Dispatcher Lead

Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science,   security   and sustainability. Our people apply undaunted curiosity, relentless   ambition   and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety,   collaboration   and well-being are integral to success.

Summary:

Responsible for responding   appropriate equipment   or personnel to emergency and non-emergency calls for fire and emergency medical services as well as on call department services.   Identifies   and dispatches   appropriate units ;   complies with   USAP policies and procedures to ensure the safety of all public safety responders and the public.

Position Responsibilities :

- Responsible for   maintaining   a safe and clean workplace and ensuring that safety is the highest priority in the workplace. Adheres to ASC Safety guidelines and   participates   in weekly safety meetings.

- Under the direct supervision of the dispatch supervisor, responsible for the supervision and operation of all communications and computer management for the Antarctic Fire Department.  This includes the   day-to-day   operation of the fire department dispatch center, including but not limited to; all base station, portable and mobile radios, computers, printers, copiers, fax machines, pagers both 9-1-1, and administrative phone lines, VHF radios and fire alarm receiving system.

- Provides direct supervision of all subordinate communication coordinators (dispatchers).

- Monitors the automatic fire alarm system and dispatches emergency responders and/or technicians as   appropriate   and creates corresponding service requests for technicians .

- Monitors, answers, and interprets various equipment   indicating   facilities emergencies. Prioritizes information, delegates to the   appropriate trade , and creates service requests for emergency facility work orders.

- Responsible for communicating with and notifying emergency service personnel when   appropriate . (Fire Fighters, Search and Rescue (SAR), fire Technicians, Medical staff, Spill Response personnel, etc.)

- Monitors and   operates   HF/VHF/Satellite telephone equipment, various radio equipment and   assists   communications technicians with troubleshooting equipment when necessary.

- Assists   with operational   aircraft   communications, including uncontrolled airfield announcements and distributing   aircraft   movement reports to field camps, other stations, fire   personnel   and various other departments.

- Maintains knowledge of, and tracks, vehicle movements, field   parties   and Recreation groups   in accordance with   the USAP safe travel policy, and field camp check in   policies. Initiates   EOC procedures as   required .

- Performs communication relate d data entry   utilizing   Software, Word, Excel, Power Point,   Outlook   and other applications. Responsible for   accurate   and   timely   reporting for all logs and reporting systems .

- Thoroughly communicates current and pertinent information during every shift exchange.

- Coordinates international communications and relays information to   appropriate   agencies .

- Handles sensitive information in a confidential manner and   in accordance with   PII/SI/PHI policies and procedures.

- Interacts with the National Science Foundation, military and other agency officials, both over the phone and in person, in a professional and tactful manner.

- Provides set-up and communications staffing personnel for the Emergency Operations Center (EOC) during emergency events and drills.

- Coordinates radio communications as   required   during Fire Department,   SAR   or mass casualty events/drills, and conveys instructions via UHF/VHF/HF/Satellite as directed by the EOC Director.

- Notifies communications technicians when equipment malfunctions or failures occur.

- Provides communication support to personnel in the field.

- Monitors   vehicle   travel away from station during winter and win-fly.  Initiates SAR procedures as   required .

- Works a varied schedule to ensure 24/7 coverage of the communications center. This can include working day shift, night shift and station holidays and events.

- Assists Dispatch Supervisor in training of subordinate communication coordinators (dispatchers).

- Assists Dispatch Supervisor in quality assurance reviews of subordinate communication coordinators (dispatchers).

- Assists Dispatch Communications Supervisor with special projects as   required .

- Pe rforms other duties as assigned by Dispatch Supervisor.

Required   Education, Experience, Certificates and Licenses :

- High School diploma or   GED

- 4   years of emergency services   (Fire, EMS, and/or Law Enforcement) dispatch experience   or two years as a Dispatcher with the Antarctic Fire Department.

- Must hold a valid emergency dispatcher certification from APCO, NENA, or a state agency, and/or a DoD Telecommunicator I/II certification.

- Incident Command System (ICS) 100 and 200 certifications are   required   for offer consideration (training offered through FEMA).

Expected   Skills and Competencies:

- Computer skills   required , including Word, Excel,   PowerPoint   and e-mail applications. Good judgment and exceptional communication skills.

- Must have an ability to independently prioritize requests by level of urgency.

- Must have the ability to work unsupervised and   possibly alone   during various levels of urgency and call volume.

- Complies with   applicable safety, environment, health, and waste management policies and procedure.

Preferred :

- At least two years’   previous   supervisory experience

Physical and/or Other Requirements :

- Willingness and ability to deploy to Antarctica for extended periods

- Successful completion of Medical and Dental examinations required by the NSF for deployment to Antarctica

- Successful completion of drug screening and background check required by employer

- Successful completion of Federal Background Check required by the NSF

- Must be willing and able to lift and move items, parts, assemblies, and equipment up to the safety regulation maximum as required by the position.

- Must be willing and able to perform physical activities including heavy lifting, climbing in and out of equipment, crawling, and working outdoors in extreme cold as required by the position.

- Must   participate   in community programs, such as “house-mouse” (chores), “daisy-picking” (cleaning-up around the station), recycling efforts & safety   objectives .

- Valid Driver’s License issued in the United States

- No clearance requirement but the contract and/or the site requires US Citizenship to be approved for access. (includes NACI / T1, MRPT, CAC):  Must be able to obtain and   maintain   facility credentials/authorization. Note: US Citizenship is   required   for facility credentials/authorization at this work location.

- Safety   - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and   maintaining   a safe work environment. As   appropriate , each employee   is responsible for   completing all training requirements and fulfilling all self-aid/ buddy   aid responsibilities,   participating   in emergency response tasks, and serving on safety committees and teams.

- Quality   - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations.   Accordingly , each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

- Procedure Compliance   - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies   pertaining to   job.

We are an equal opportunity   employer   and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Amentum is a drug free workplace.

Boots Required:   Yes           X No