Bodyshop Manager

Do you want to help to build a world of amazing abundance?
At Tesla that's our mission.

Tesla Bodyshop is seeking a highly driven professional with a proven track record of managing people
and processes to work on one of the most progressive vehicle brands in the world. As the Bodyshop
Manager, you will be responsible for all aspects of site performance and customer experience. This
position requires strong leadership skills, a deep understanding of Bodyshop processes and operations,
as well as a firm grasp of the commercial drivers of the business. You must also be a first-rate problem
solver who can work in a fast-paced environment, capable of multi-tasking, and effectively leading a
team to achieve business goals and objectives

- Working closely with leadership, overseeing all site operations to deliver excellent results in all aspects of customer, people, operations, and financials
- Understand and own every aspect of the site performance; closely monitoring results/metrics and driving improvements wherever they are needed
- We expect you to champion safety, efficiency, quality, and overall excellence in all your actions and decisions and ensure the condition of the site reflects the status of the brand
- Manage overall site resourcing levels and work schedules for both Estimators and Workshop teams
- Set and achieve stretch goals and objectives for the site, forecasting future performance and setting up business plans to support business strategy
- Create a culture of ownership and accountability, always maintaining the integrity of the Tesla brand, its processes, procedures, and values
- Provide regular coaching and feedback to direct reports and possess a thorough understanding of their strengths and development needs, coordinating with Training to close skill and knowledge gaps
- Oversee scheduling, production, invoicing and parts ordering, location compliancy and resolve any customer complaints ensuring satisfaction
- Perform other related duties as assigned by manager
- Work closely with Bodyshop support teams on initiatives spanning continuous improvement, best practise standards, policies, guidance, system development and change management

- 5-8 years of experience in management within the Bodyshop industry, ideally in a commercial setting dealing with retail, insurance and fleet customers
- Experience leading large teams and managing a diverse group of roles in both Estimators andWorkshop settings
- Strong understanding of Bodyshop commercials and a track record in delivering profitability
- Proven expertise is scheduling logic, workshop management and financials to attain expected targets
- Comprehensive knowledge of importance of scheduling, estimating and billing within the Body Repair Sector
- A clear understanding of health & safety and good housekeeping in the automotive environment
- Ability to communicate effectively and respectfully. Fluent in Norwegian and English.
- Required to hold a valid Driver’s license
- Eligible: to work in Norway based on local market need