Experienced Associate - Workforce Management

Line of Service
Tax

Industry/Sector
Not Applicable

Specialism
General Tax Consulting

Management Level
Associate

Job Description & Summary
At PwC, our Workforce team focuses on helping organizations deliver sustainable outcomes through their people. We are seeking individuals who are passionate about shaping the future AI enhanced workforce, with a strong interest in leveraging AI, analytics and digital technologies to deliver innovative AI enhanced workforce solutions.

As   an  Experienced Associate   within our Workforce Management practice, you will work as part of a team of problem solvers, helping clients solve complex business issues from strategy to execution. You will play a key role in driving   technology-enabled, AI-enhanced workforce and HR transformation   solutions, while mentoring junior team members and managing workstreams end-to-end.

We   advise   a range of local,   regional   and global clients on all aspects of   people's   strategy, underlying   compliance   and governance in many areas of business-driven HR programs.

You should be interested in building and   showcasing   your skills within the following areas:

- People analytics -   Leveraging   insights and data to drive decisions on people and   organization   requirements and implementation.

- HR operating model - Aligning HR capabilities and structure to deliver value in line with business strategy.

- HR service delivery – Exploring different service delivery models ( eg.   Shared services,   outsourcing)   and   leveraging   technology and automation to drive smart and intuitive people practices.

- Employee experience – Be able to think differently, usage of design thinking to develop HR practices that   engage   the mindset and   behaviors   of the workforce.

- HR policy & processes review - provide practical frameworks to refine operating processes and reduce   costs or   improve service levels across the entire HR services value chain.

- Ability to   analyse   data and statistics for trends and patterns with attention to recruitment, hiring practices, motivation, turnover, and compliance with employment laws and   regulations .

- Creating   people's   data sets and aligning these to wider   organizational   data sets.   Using and applying quantitative and qualitative research design and carrying out data analysis, from basic to multivariate analysis to solve problems.

Key accountabilities

Role specific responsibilities

- Proactively   assist   in the management of several clients, while reporting to Managers and above

- Support effective working relationships directly with clients

- Contribute to the development of your own technical acumen   Contribute to delivering technology-enabled workforce and HR transformation solutions

- Apply digital tools, analytics, and AI capabilities in the delivery of client work

- Ability to operationalize AI tools in day-to-day work, including designing structured prompts, applying AI for data analysis and problem solving, and critically validating outputs to ensure accuracy, relevance, and business applicability

- Contribute to the development of your own technical acumen across both   human capital and digital domains

- Be actively involved in business development activities to help   identify   and research opportunities on new/existing clients

- Continue to develop internal relationships and your PwC brand

- Develop proposals as part of the team pursuit of advisory engagement opportunities covering research work, preparing proposal decks, carrying out internal risk checks,   etc

- Ensure the deliverables   adheres   to the firms' policies and risk management requirements

- Stay abreast of industry trends and best practices in workforce management including emerging trends in AI, workforce   analytics   and human capital strategy, contributing to the development of thought leadership content.

Requirements

- Degree in any discipline.   Degree   in Human Resource Management is an added advantage.
- Minimum 1   year   of experience in workforce management, human capital advisory, people analytics, HR technology, or related consulting roles.
- Demonstrated, hands-on experience using AI-powered tools (e.g., Microsoft Copilot, Claude, ChatGPT, Harvey) to enhance productivity, research, and client deliverables.
- Experience applying AI to   people   analytics or HR process optimization is strongly preferred.
- Fair subject matter knowledge across a range of HR/workforce-related capabilities such as HRT/change management/leadership/ organisation   design.
- Proficiency   with analytics tools (e.g., Excel, Power BI, Tableau, Python/R is a plus), visualization platforms, and automation tools .
- Excellent verbal, written communication   skills   and portfolio management skills.
- Collaboration and participation within a highly diverse and inclusive team.
- Ability to thrive on challenges, multitask and   prioritise   workload in a fast-paced environment where quality and speed are of essence.

Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills
Accepting Feedback, Accepting Feedback, Active Listening, Career Development, Communication, Emotional Regulation, Empathy, Employee Performance Management, Employee Retention, Human Resources Management (HRM), Inclusion, Intellectual Curiosity, Optimism, Organizational Development (OD), Organizational Management, Organizational Psychology, Personnel Development, Statistical Analysis, Statistical Modeling, Strategic Human Resource Planning, Strategic Planning, Strategic Thinking, Talent Acquisition, Talent Development, Talent Management {+ 6 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
No

Job Posting End Date
December 31, 2026