Production Solution Engineer

Job Posting Title:
 Production Solution Engineer

Req ID:
10153960

Job Description:

About the Role & Team

Disney Entertainment & ESPN Technology (DEE) brings together the Company’s best-in-class product,   technology, and commercialization teams together into one global organization. DEE   is responsible for   the P&L management and all distribution, network and engineering operations, sales, advertising, data,

and certain key technology functions worldwide for the Company's content engines. DEE also manages   operations of the Company's streaming services including Disney+, Hulu, ESPN+   and Disney+   HotStar ;   and domestic broadcast and cable television networks.

As an integral member of our Product Solutions team, the Product Solutions Engineer   is responsible for   the review,   enhancement   and support of the TWDC Broadcast Management Systems, Air-Time-Sales   workflows and ancillary media applications. This role will work alongside the Product Solution Engineers   within the team to implement workflow solutions that meet business needs and expectations. Using   their skills and experience they will support the Product Solutions Team with planning activities as well   as successful execution of projects and deliverables. The role will   provide assistance to   the Product   Solutions team with the prioritisation and implementation of features within specific timelines. They   will work with internal teams,   users   and third-party vendors to ensure deliverables are in line with the   Product Solutions roadmap and overall department strategy.

This role   will be based in our London Hammersmith office, 4 days a week, with   either   a Monday   or Friday   working from home.

Values

You’ll   join a team grounded in our   Disney values   — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through   Collaboration   and caring deeply for our   Community . These values shape how we work and how we support one another every day.

What You Will Do

- Participate in system review activities and product workflow requirements

- Develop, analyse, prioritize, and organise requirement specifications, data   mapping, diagrams, and flowcharts for developers and testers to follow

- Work with the configuration and Product Solutions team to field functionality- related questions

- Translate business requirements into specifications that will be used for   implementation

- Participate with other Product Solutions specialists to understand how to map   legacy workflows to the existing Common Workflow Standard   in order to   drive   business alignment

- Support the Product Solution Engineers with workflow-related requests and   processes

- Track product-related queries to completeness and provide recommendations

- Ensure effective request management and change controls

- Provide assistance to   the Product Solutions team with different activities

- Perform duties with moderate to low supervision

- Coordinate with technology and portfolio teams the delivery of functional  solutions

- Provide hands-on support with planning, scheduling, configuration, media- and   data-related activities (full training and support will be provided)

- Work with the userbase on triaging requests following a designated process

- Collaborate with leadership team on requirements and new initiatives within the   business

Required Qualifications & Skills

- Basic understanding of data structures within applications and workflows

- Analyse and interpret workflow requirements

- Research required data

- Propose workflow solutions based on requirements

- Ability to effectively collaborate with cross-functional teams

- Critical thinker and problem-solving ability

- Team player

- Strong time management skills

- Great interpersonal and communication skills

- Manages the needs of diverse stakeholders.

- Facilitates win-win situations.

- Resolves conflicts effectively.

- Interacts well with people who have   different backgrounds   and work styles

- Engages colleagues across the organisation to optimise performance

- Tailors   messages appropriately to the audience.

- Invites diverse points of   view.•   Listens and asks questions to ensure understanding.

- Conveys relevant information in a candid and   timely   manner

- Achieves   high levels   of customer satisfaction.

- Analyses problems effectively and   takes action to resolve .

- Keeps commitments.

- Analyses data and information to drive decisions

The Perks

- 25 days   annual leave

- Private medical insurance & dental care

- Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free

- Disney Discounts: you are entitled to discounts on designated Disney products, resort F& B   and ticketing

- Excellent parental and guardian leave

- Employee Resource Groups – WOMEN @ Disney, Disney   Mosaic , Disney PRIDE, our   disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed   to forming a team that includes and respects a variety of voices, identities, backgrounds,   experiences   and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to   participate   in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Posting Segment:
Content Platforms & Operations

Job Posting Primary Business:
CPO - EMEA & APAC Tech & Ops

Primary Job Posting Category:
Product Management Solutions

Employment Type:
Full time

Primary City, State, Region, Postal Code:
London, United Kingdom

Alternate City, State, Region, Postal Code:

Date Posted:
2026-07-14