About this role
About The team
The Settlement Operations team ensures accurate and timely settlement processes for the logistics and transportation business. The team handles billing validation, reconciliation, rate card maintenance, and monthly settlement preparation, while collaborating closely with Operations, Finance, and Product teams to resolve discrepancies and drive process improvements.
Job Responsibilities:
1. Handle day-to-day settlement operations for logistics/transportation business, including billing logic understanding, charge validation, issue tracking and closure.
2. Perform regular reconciliation work (e.g., invoice vs. shipment/waybill vs. Settlement vs. payment data), investigate discrepancies and drive resolution.
3. Support rate card validation and maintenance to ensure data accuracy, clear version control, and traceability.
4. Assist in monthly settlement preparation, pre-payment checking, cost breakdown and basic analysis.
5. Collaborate with cross-functional teams (Operations, Finance, Product/Data) to troubleshoot billing/reconciliation process issues and support continuous improvements.
6. Follow company data security and compliance requirements, handle data properly, and ensure authorized access and secure usage.