About this role
Position Type:
Permanent Full-Time (40 hr/week)
Location
Edmonton, Alberta
Language:
English
About the Company
We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.
About this Role
We are looking for a Pediatric Financial Coordinator to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our five modern Edmonton locations. We are looking for a self-motivated, organized, and detail-oriented professional who excels at building meaningful connections with patients, parents, and team members alike. The ideal candidate brings a positive attitude and professional commitment and thrives in a friendly team-orientated environment.
Responsibilities & Duties
Responsibilities include, but are not limited to, the following:
- Manage all aspects of insurance administration including filing and submitting claims, direct billing, and liaising with insurance companies by phone
- Communicate with patients and families regarding insurance coverage, fees, invoices and statements
- Manage accounts receivable and monitor production and collection
- Process payments including electronic submissions and close a balanced day
- Help with administrative tasks such as checking-in patients, booking appointments, etc. when needed
- Compile, print, scan and organize financial reports and statements
- Additional duties as required
Skills & Experience
We are looking for a professional who demonstrates the following clinical and interpersonal skills:
- High School Diploma or equivalent
- Proficient in English, both written and verbal
- Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
- Experience in reception or administrative work, preferably in a dental setting
- Experience as a Dental Financial coordinator is an asset
- Excellent customer service skills both in person and over the phone
- Available to work during applicable business hours
- Willing to travel between multiple clinic locations within the Edmonton Area
Benefits
- Uniforms provided by the employer
- Comprehensive group benefits program
- Travel incentive for multi-location work
- Vacation pay