About this role
Position Type:
Permanent Full-Time (40 hrs/week)
Location:
Edmonton, Alberta
Language:
English
About the Company
We specialize in orthodontics and pediatric dentistry, offering personalized and comprehensive care for patients of all ages. Our dedicated team of registered specialists uses cutting-edge technologies to create treatment plans tailored to support optimal dental health, function, and aesthetics. From early-age pediatric dental care to orthodontic solutions, we collaborate closely with patients and their families to promote long-term oral well-being and provide confident, beautiful smiles. We are committed to fostering a welcoming, supportive environment where patients feel at ease and well-informed throughout their dental journey.
About this Role
We are seeking a dedicated Dental Receptionist to join our progressive, state-of-the-art practice. This permanent, full-time opportunity is distributed across our modern Edmonton locations.
We are looking for a self-motivated, organized, and detail-oriented professional who brings a caring and compassionate approach to patient care. The successful candidate will excel at building meaningful connections with patients, parents, and team members alike. A positive attitude and a strong commitment to professional excellence are essential for success in this role
Responsibilities & Duties
Responsibilities include, but are not limited to, the following:
- Welcome and greet patients and parents/guardians upon arrival, ensuring a warm and professional first impression
- Schedule and book patient appointments, managing the schedule efficiently
- Answer and direct incoming phone calls in a timely and professional manner
- Maintain a clean, organized, and welcoming recpetion area
- Manage insurance administration including direct billing and liaising with insurance companies
- Collect payments and close a balanced day
- Additional duties may be assigned as required
Skills & Experience
We are looking for a professional who demonstrates the following clinical and interpersonal skills:
- Proficient in English, both written and verbal
- Computer proficient; able to learn new software quickly. Ortho2Edge and Curve Hero are used at our clinic
- Experience in an Dental clinic is an asset
- Excellent communication and interpersonal skills
- Ability to work effectively with children of all ages
- Available to work during applicable business hours
- Willing to travel between different clinic locations across Edmonton
Benefits
- Uniforms provided by the employer
- Comprehensive group benefits program
- Travel incentive for multi-location work
- Vacation pay