Product Trainer

Description

Digitain is seeking a professional to take the position of Product Trainer in the Company's growing and creative team. He/she will be responsible for identifying employees’ training needs, creating instructional materials, developing annual training programs and conducting training sessions. The product trainer will offer a structured learning experience, evaluate the effectiveness of training programs, organize and handle tests for new and current employees.

Responsibilities

- Collect information about the product cooperating with the appropriate teams and specialists, and doing research in the frames of the program

- Create and develop training course material according to the appropriate levels using as a source the collected and existing data about the Product

- Prepare effective presentations with Canva, Microsoft PowerPoint and other Instructional programs

- Prepare the speech for the onsite and online training sessions and conduct them for new and current employees

- Create interactive quizzes and games for these training sessions

- Track, report, and evaluate the effectiveness of training solutions and make changes to programs based on feedback, analysis and recommendations

- Evaluate the knowledge of training participants to determine training needs and effectiveness

- Prepare streamed video content for the online learning platform

- Prepare and conduct performance tests for different department employees according to the requirements

Requirements

- University degree.

- Minimum 2-year work experience in the field of teaching/training or in customer service

- Excellent interpersonal and communication skills (oral and written) and training handling skills

- Competent speech, ability to motivate and persuade

- Knowledge of MS office, good knowledge of PowerPoint, and Internet navigation skills. Knowledge of Canva is a plus

- Proficiency in Armenian, Russian and English - both oral and written

- Analytical thinking, open to changes and quick orientation skills

- Responsible, hardworking, creative, initiative and flexible personality

- Ability to work under pressure and deal with strict deadlines

- Ability to prioritize and simultaneously perform different tasks