Sales Director

Sydney James RecruitmentUnited StatesOn-siteFull-timeStaff, 8–12 yearsListed 2 weeks ago

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About this role

Title: Enterprise Sales Director – Telecom Service Orchestration & OSS
The Enterprise Sales Director leads regional sales execution for our productised Operations Support Systems (OSS) suite, driving revenue across fibre (FTTH), 5G Fixed Wireless Access (FWA), and cable/DOCSIS broadband operators.

Position Overview
In this role, you will be responsible for selling high-scale, automated service orchestration and device management platforms to Tier-1, Tier-2, and Tier-3 telecom operators. You will champion software suites that dramatically reduce operational costs (OpEx) for telcos by streamlining zero-touch provisioning, IP address management (IPAM), and next-generation in-home Wi-Fi architectures. This is a consultative, high-value software-sales role requiring deep familiarity with TM Forum open standards and cloud-native telecom ecosystems.

Key Responsibilities

Revenue Generation & Deal Execution

- Drive complex software sales cycles into major CSPs and broadband providers to meet and exceed annual quota targets.

- Pitch productised, modular OSS solutions that emphasise short time-to-market advantages (weeks vs. years) over legacy custom-built back-office systems.

- Navigate multi-stakeholder procurement across Telecom Engineering, Network Operations (NOC), Customer Care, and C-level technology executives.

Strategic Ecosystem Partnering

- Collaborate with strategic partners —including industry-leading BSS vendors, cloud infrastructure platforms, and global system integrators—to build comprehensive, integrated northbound and southbound telecom architectures.

- Engage with regional value-added resellers (VARs) to scale local market deployment footprint.

Consultative Solution Selling

- Translate complex technical platform features into concrete business value, showing operators how to cut subscriber churn and customer care burdens.

- Align client requirements with our core focus areas: unified digital experiences, automated fibre activation, and telco cloud automation.

Core Product Portfolio Focus
Your sales team will position and sell the following specialised platforms:

- Service Activation & Fulfillment: Modular service orchestration for rapidly monetising next-gen broadband services and automating delivery.

- Carrier-Grade Provisioning: High-performance provisioning platforms supporting multi-standard DOCSIS, fibre, and xDSL environments.

- TR-069 & TR-369 (USP) Device Management: Vendor-agnostic device management systems to monitor and control complex multi-vendor connected-home and Wi-Fi networks.

- IPAM & DHCP Automation: Centralised, automated carrier-grade DHCP and IP Address Management solutions to handle massive IPv4/IPv6 resource allocations.

Required Qualifications

Experience & Background

- 7+ years of proven B2B sales experience strictly within the telecommunications software or BSS/OSS industry.

- Demonstrated track record of closing complex, six- and seven-figure software license, SaaS, or managed services contracts with Tier-1/Tier-2 operators.

- Deep network of existing executive relationships within regional MSOs (Cable Operators), Telcos, and fibre alt-nets.

Technical & Domain Knowledge

- Strong understanding of telecom access networks , including FTTH/GPON, 5G FWA, Cable/DOCSIS, and Satellite broadband.

- Familiarity with industry standards , specifically TM Forum Open Digital Architecture (ODA) and Open APIs.

- Knowledge of modern network environments , such as cloud-native telco stacks, containerised workloads, and network function virtualisation (NFV).