Community Liaison

Windsor Court Senior Living is   currently seeking a   Community Liaison   to join our team of dedicated professionals who want to make a difference in the lives of our residents, their   families   and our community. We are guided by our CAPLICO Core Values:

Celebration

Accountability

Passion for Learning

Love One Another

Intelligent Risk Taking

Customer Second (Employee First!)

Ownership

If these core values resonate deeply with your own moral compass and you meet the requirements below, then you should apply.

About the Opportunity

Successfully leads the   r esident   recruitment process by   establishing   and cultivating meaningful relationships with prospects and their families and   identifies   individual candidate’s needs. Develops and   maintains   productive internal and external marketing strategies including referral sources and community relationships. Maintains occupancy levels, tracks and   trends   resident movements, is the   central point   of contact for all prospective residents and manages the admission/assessment process in collaboration with the community management team.

Critical Success Factors

- Superior communication skills with the ability to effectively communicate in English, both orally and in writing.

- Ability to communicate   a clear vision   of the   community   and its services.

- Dependable and punctual with a professional, competent demeanor.

- Knowledge of the physiology and psychology of   the older person .

- Recognizes   common signs/symptoms of dementia.

- Demonstrates strong customer service skills and telephone marketing skills.

- Adaptable,   flexible   and focused on meeting the needs of prospective residents and their families.

- Demonstrate   team and business partner skills.

Preferred Qualifications

- Degree in marketing or human services field preferred.

- Prior experience in marketing to seniors, in sales, senior housing, long-term care insurance, hospitality or   an appropriate healthcare/personal   care background preferred.

- Proven   track record   of marketing/sales results.

- An outgoing personality, superior communication skills and strong customer service orientation   required .

- Must present a neat, clean appearance and   demonstrate   a positive, cheerful attitude.

- Must   possess   a clean   driving record and valid   state issued   driver’s license.

- Local travel   required .

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.

The employer for this position is stated in the job posting.  The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US.  Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets.  More information about The Pennant Group, Inc. is available at http://www.pennantgroup.com.