Executive Accounts Receivable - Master Data

About the Role:

Responsible for managing Accounts Receivable activities within assigned customer portfolios, including collections, reconciliation, and credit control execution.

This role requires a hands-on operator with strong follow-up discipline, structured thinking, and the ability to work across stakeholders to resolve issues and drive cash collection outcomes.

Key Responsibilities

1. Accounts Receivable & Collections Execution

- Own and manage assigned customer portfolio to ensure timely collections and resolution of overdue balances

- Proactively engage customers to secure payment commitments and follow through to closure

- Investigate and resolve disputes, billing discrepancies, and short payments

- Monitor ageing trends and act on deteriorating accounts

2. Credit Control & Risk Monitoring

- Support credit reviews and monitor customer exposure against limits

- Identify high-risk accounts and escalate issues with clear recommendations

- Ensure adherence to credit policies and maintain control over overdue exposure

3. Stakeholder Coordination

- Work cross-functionally with Sales, Operations, and IT teams to align AR processes with business goals to resolve account-level issues impacting collections

- Communicate clearly with customers to address outstanding balances and disputes

- Support alignment between business objectives and credit discipline

4. Reporting & Operational Discipline

- Maintain accurate AR records, reconciliations, and ageing analysis

- Prepare structured updates on overdue accounts and key issues

- Ensure timely housekeeping, clearing, and follow-up of open items

- Identify gaps in process or discipline and raise improvement opportunities

What We’re Looking For

- Solid AR / collections experience with exposure to a portfolio of customers

- Demonstrated ability to drive collections outcomes, not just follow processes

- Strong follow-up discipline and ownership of assigned accounts

- Confident communication when dealing with customers and internal stakeholders

- Ability to work with data (ageing, exposure, trends) and translate into actions

- Comfortable working in a fast-paced, operational environment

- Proficiency in Excel, Word, PowerPoint, and data analysis tools.

- Hands-on experience with SAP or similar ERP systems is a plus.

Qualifications & Experience

- Diploma / Degree in Accounting, Finance, or related discipline

- 2–4 years of AR / credit control experience in a commercial setting