Medical Assistant

Medical Assistant

SUMMARY OF FUNCTIONS

The Medical Assistant will be responsible for assisting the administrative and clinical duties at Northshore Medical & Aesthetics Center. They are responsible for:

- Obtaining patient records and test results;

- Coordinating daily administrative tasks;

- Proactively preparing treatment rooms for physicians;

- Assisting physicians during medical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Works under the supervision of the Medical Practitioner and Practice Administrator

- Welcome patients by greeting them in person or on the telephone

- Verify patient information by interviewing patient, recording medical history, confirming purpose of visit

- Prepare patients for the health care visit by directing and/or accompanying them to the examining room

- Perform preliminary physical tests; take blood pressure, weight, pulse, height, and temperature; report patient history summary

- Conduct pre-visit planning for all patient due into the practice prior to their scheduled appointment

- Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential

- Counsel patients by transmitting physician's orders and questions about any medical history

- Educate patients by providing medication and diet information and instructions; answering questions based on the physician’s directive

- Schedule diagnostic and surgery appointments by making arrangements with the applicable center , verifying times with patients and preparing charts, pre-admission and consent forms

- Maintain safe, secure, and healthy work environment by establishing and following standards and procedures and complying with legal regulations ; take appropriate action if standards are not met.

- Keep supplies ready by inventorying stock, placing orders, verifying receipt

- Keep equipment operating by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance, and calling for repairs

- Complete records by recording patient examination, treatment, and test results

- Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations

- Collection of specimens as directed

- Assist Medical Practitioners in emergency management of patients.

- Contribute to new ideas to improve patient care

- Arrange patient appointments as deemed necessary

- Act as a support and share good practices and health and safety standards with other Medical Assistants.

ORGANIZATIONAL RELATIONSHIPS

- Direct Report: Practice Administrator

QUALIFICATIONS AND SKILLS

- College education, high school diploma, or equivalent ; Medical Assistant Certification preferred .

- Minimum of one year experience in an outpatient medical clinic or hospital, medical office setting

- An understanding of patient care, medical terminology, coding procedures, reference tools and appropriate clinical pharmacology within the medical assistant scope of practice

- Excellent interpersonal, organizational and customer service skills and proactive.

- Familiarity with electronic medical healthcare record systems.