About this role
Key Responsibilities
Deal Intake & Coordination
- Receive and manage original deal files from the General Manager after deal approval
- Coordinate with General Manager and Finance Manager to initiate deal processing
- Ensure all documentation is complete and accurate from the outset
Financial Oversight & Closing Preparation
- Partner with Finance Manager to prepare deals for closing
- Compile and submit all contractor bids (hard bids)
- Prepare Cost Worksheets and Commission Sheets prior to closing
- Verify all financials align with approved deal structure and profitability targets
Contractor & Project Management
- Serve as the primary point of contact for all contractors
- Obtain and evaluate bids; coordinate project scope and timelines
- Schedule all construction and manage timelines to meet closing deadlines
- Conduct regular (weekly or more frequent) check-ins with contractors
- Ensure all work is completed as agreed and on schedule
Customer & Vendor Communication
- Communicate directly with customers to provide updates and obtain approvals
- Facilitate Cost Worksheet approval via email or fax
- Coordinate with lenders and vendors to ensure timely completion of all requirements
Quality Control & Compliance
- Order and manage required site checks and inspections
- Verify completion of work through photos and required documentation
- Monitor vendor billing and report discrepancies immediately
- Review all customer information for accuracy prior to closing
- Process and scan original customer files to corporate in compliance with company standards
Closing Coordination
- Prepare all closing documents
- Schedule closings with customers and title companies
- Ensure all conditions are met prior to closing
- Authorize or coordinate key release to customer upon completion
Systems & Reporting
- Maintain accurate inventory and records using internal systems (e.g., ProSys )
- Enter Purchase Orders and build homes/projects in system upon order confirmation
- Maintain daily deal tracking and update statuses consistently
- Use deal tracker in daily communication with General Managers
Administrative & Operational Support
- Submit finalized Cost Worksheets to General Manager (and Regional VP as required)
- Serve as backup for time management functions in UKG
- Assist with employee status change forms and administrative processes as needed
Key Skills & Competencies
- Strong organizational and project management skills
- Excellent communication and coordination abilities
- High attention to detail and accuracy
- Ability to manage multiple projects and deadlines simultaneously
- Problem-solving and decision-making skills
- Financial and operational acumen
Success Metrics
- Deals closed on time and within budget
- Accuracy of cost and commission documentation
- Contractor performance and timeline adherence
- Customer satisfaction and communication effectiveness
- Compliance with internal processes and documentation standards