Assistant Store Manager- Pacific Centre

Club Monaco is an international men’s and women’s lifestyle brand with a distinctly urban casual point of view, best defined as a play of opposites: mixing vintage with new, hard with soft and eclecticism with minimalism. Each season, Club Monaco offers customers must have fashion and key pieces that together are the foundation of a modern wardrobe.

Position Overview

Assistant Managers support Store Managers and Associate Managers with the overall daily management, sales, training, and operations of the store.

Essential Duties & Responsibilities

- Delivering and Impacting Business Results

- Assist in motivating staff and align daily activities to achieve business goals

- Monitor sales floor and zone coverage to drive sales and maintain customer focus

- Model and Ensure dress code compliance

- Monitor service associate breaks and shift changes

- Communicate top and bottom sellers to Store Manager

- Respond to changing demands of the business

- Conduct hourly sales reads and coach staff on exceeding sales targets

- Achieve personal sales targets Customer Focus

- Protect the customer experience in all business areas

- Focus staff on the importance of the quality of our relationships with our customers

- Ensure proper training on product knowledge for staff

- Lead by example in client capture results Operational Standards

- Ensure compliance with all policies and procedures

- Ensure daily monitoring and execution of sales and payroll goals.

- Uphold and model established best practices

- Needs to be a #1 sales leader on the floor measured by sales per hour/average sales and units per transaction

- Strict compliance and adhering to the application of policies and procedures Leadership Attributes

- Demonstrates flexibility and innovation in recognizing and reacting to changing work demands

- Effectively leverages and appropriately delegates responsibilities to staff.

- Fosters a challenging and positive team environment in which members participate, cooperate with and support each other

- Provides a clear sense of direction for service associates.

- Takes accountability for personal results Loss Prevention

- Actively supports securing company assets through effective Loss Prevention in compliance with company policies and procedures

- Is knowledgeable of and follows all policies in company: Store Operations Manual and Store Audit Standards Point of Sales Manual Human Resources Manual Loss Prevention Manual and Store Audit Standards

Experience, Skills, and Knowledge

- Full Time availability including weekends and holidays

- A minimum of 2 year of retail management experience

- Excellent interpersonal skills supporting a team environment

- Excellent English communication verbal and written

- Excellent time management/project skills

- Strong planning and organizational skills with a sense of priority for deadlines and attention to detail

- Ability to recognize and react to changing work demands

- Goal oriented: ability to stay focused on creating winning results

- Must be able to work shift standing and waking and able to lift approximately 20lbs, and to pack, unpack and move stock

Pay Rate: $24.5-26.50 per hour