About this role
About the Team
The Regional Product & Client Solutions (rPCS) organisation drives strategic alignment and commercial excellence across EUI. This team focuses on elevating product and client solution strategy across the GBS region, ensuring consistent go-to-market excellence. RPCS partners closely with EU markets to surface opportunities, streamline product adoption, and drive incremental revenue. Through close collaboration with sales and product stakeholders, the team brings clarity, cohesion, and commercial momentum to the region.
We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.
Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Act as a force multiplier for the Head of SCS, supporting strategic execution, prioritization, and follow-through across EUI with Leads and XFNs
- Orchestrate end-to-end delivery of SCS programs (Jump Start, SME, etc) by coordinating inputs, timelines, and dependencies.
- Enable SCS Leads by providing structure, clarity, and operational support—ensuring programs are executed consistently across markets.
- Drive cross-functional alignment across SCS, CS, Sales, Ops, Policy, and product to unblock execution and manage dependencies.
- Own operational cadence (planning cycles, milestones, SLAs, reviews) and ensure progress against agreed priorities.
- Track program KPIs, risks, and escalations, ensuring visibility and follow-through across stakeholders
- Standardize processes, tooling, and documentation to scale SCS ways of working across regions.
- Identify process simplification, automation, and efficiency opportunities to reduce operational friction.
- Support new program pilots, launches, and iterations in partnership with SCS leadership.
- Support change management and adoption of SCS frameworks across markets and XFN teams.