Service Customer Care Rep

Crown Equipment CorporationPompano Beach, FloridaOn-siteFull-timeMid level, 2–5 yearsListed 2 weeks ago

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About this role

Job Posting External

Job Duties

- Process incoming calls from both Crown customers and Service Technicians

- Dispatch technicians

- Enter technician payroll hours

- Process parts and service billing

- Create daily work orders

- Maintain records and files

- Assist other departments as needed

Minimum Qualifications

- Less than 2 years related experience

- High school diploma or equivalent

Preferred Qualifications

- Excellent phone skills

- Good communication, organizational, math and computer skills

- Experience with Microsoft Office

- Leadership skills, technical experience and knowledge a plus

- Ability to multitask