About this role
🌊 Who We Are
At Seaside Plumbing, we’re not just fixing plumbing—we’re restoring peace, uplifting lives, and raising the standard of what service in the trades looks like.
We believe:
- Service should feel human, not transactional
- Customers should feel informed, cared for, and confident
- The right technician in the right home matters
- And a career here can be something you’re proud of—not just something you do
We’ve built a company where people grow, customers trust us, and the bar is set high.
⚠️ Let’s Be Clear (Read This First)
This is not for everyone.
This is not just answering phones or moving jobs around.
This is not a slow-paced, low-pressure role.
This is a high-performance coordination role where:
- Urgency matters
- Organization matters
- Communication matters
You are responsible for matching the right technician to the right job—and keeping the entire day running smoothly.
If you struggle with multitasking, prioritization, or fast decision-making—this is not the place for you.
👉 We are where the best come to become elite.
📞 What You’ll Do
As a Dispatcher at Seaside, you will:
- Evaluate incoming calls and assign the right technician to each job
- Prioritize urgent calls and adjust schedules in real time
- Communicate clearly with technicians throughout the day
- Keep customers updated on technician arrival and job status
- Ensure accurate job details are relayed to the field
- Reschedule appointments when needed while maintaining customer satisfaction
- Record and track service calls and updates
- Support the team with administrative tasks as needed
đź’ŞÂ What Success Looks Like Here
- The schedule runs efficiently and stays full
- Technicians are in the right place at the right time
- Customers feel informed and taken care of
- Communication between office and field is clear and consistent
- You stay calm, focused, and organized under pressure
- You take ownership of the day’s outcomes
🧠 What Makes This Role Different
This is not just dispatching.
We invest heavily in:
- Training and development
- Building strong communication skills
- Creating a team that supports each other
You won’t just manage a schedule here—
👉 You’ll help drive the success of the entire operation.
đź’°Â Compensation & Benefits
We believe great people deserve to be taken care of.
- Competitive pay: $22-25/hour
- 100% paid health, dental, and vision (for you AND your family)
- $15,000 company-paid life insurance (with upgrade options)
- 401(k) with 4% match
- Profit sharing
- Paid training
- Paid time off and holidays
👉 Very few companies offer what we offer. We mean that.
🧩 Who This Is For
This role is a great fit if you:
- Thrive in a fast-paced, ever-changing environment
- Are highly organized and detail-oriented
- Communicate clearly and confidently
- Enjoy problem-solving and thinking on your feet
- Take pride in supporting both customers and your team
đźš«Â Who This Is NOT For
This is NOT a fit if you:
- Struggle with multitasking or prioritization
- Get overwhelmed easily under pressure
- Avoid communication or decision-making
- Prefer slow-paced or repetitive work
- Don’t take ownership of outcomes
đź’™ Our Values
These values aren't just words on a wall—they guide our decisions, shape our culture, and set the standard for how we work together.
- Ownership — Take initiative. Own the outcome. Leave it better than you found it.
- Empathy — Lead with humanity, care and understanding.
- Courage — Embrace discomfort. Do the hard things. Growth follows.
- Gratitude — There is always something to be grateful for. Find it. Share it.
- Authenticity — Be your weird self and respect that in others. You shine brighter that way.
🔥 Final Word
There are easier jobs out there.
But if you’re looking for:
- Growth
- Opportunity
- A team that actually cares
- And a role where you play a critical part in daily success
👉 This might be it.
đź“©Â Apply Now
If you’re ready to raise your standard and be part of a high-performing team, we’d love to meet you.
Seaside Plumbing is an equal opportunity employer. We are committed to building a team that reflects a wide range of backgrounds, experiences, and perspectives.