About this role
The Claiborne at Johns Creek, a Claiborne Senior Living community, is hiring a Concierge to serve as the welcoming face of our senior living community. In this role, you will create a warm, professional, and responsive front desk experience for residents, families, guests, and team members.
If you take ownership of first impressions, act with integrity, remain focused in a dynamic environment, and believe our culture matters, wed love to meet you.
Why Youll Love This Role
Be the heart of hospitality in our community
Build meaningful relationships with residents and families
Work in a supportive environment that values professionalism and teamwork
Play an essential role in resident satisfaction and daily operations
What Youll Do
Greet residents, guests, and visitors with warmth and professionalism
Answer and direct phone calls efficiently and courteously
Manage the front desk and maintain an organized, welcoming workspace
Coordinate transportation requests for residents
Assist with event coordination and community activities as needed
Respond to resident inquiries and concerns promptly and professionally
Maintain knowledge of community services, amenities, and policies
Manage packages and deliveries
Support leadership with administrative tasks as assigned
What Were Looking For
High school diploma or equivalent
1+ year of customer service experience (healthcare, hospitality, or senior living preferred)
Strong communication and interpersonal skills
Professional presence and positive attitude
Ability to multitask and prioritize effectively
Proficiency in Microsoft Office and ability to learn new systems
Flexibility to work weekends and holidays as needed
Benefits
Double time pay on major holidays
Free employee meals
Up to $1,000 employee referral bonus (no limit)
Full-time benefits include medical, dental, vision, PTO, life insurance, disability, and EAP
Claiborne Senior Living is an Equal Opportunity Employer and is committed to fostering an inclusive workplace where all qualified individuals are considered without regard to legally protected characteristics.