Support Worker – Women’s Programme

Number of Positions Available:
3

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Support Worker – Women’s Program

Alice Springs, NT

Casual

SCHADS Level 3

Why this role matters

The Salvation Army is one of Australia’s largest providers of homelessness and   justice ‑ related   support services. Open House provides safe, stable accommodation for residents who are rebuilding their lives after periods of instability, including time in custody. Many residents are seeking a calm, respectful and empowering environment where they can regain confidence, strengthen independence and reconnect with community.

This program supports individuals who may have experienced trauma, justice involvement, safety   concerns   and barriers to social participation. Support Workers play a vital role in creating a safe, welcoming and   trauma ‑ informed   space that promotes dignity,   healing   and   self ‑ determination . The role is well suited to applicants who are passionate about supporting women and people transitioning from the justice system.

About the role

As a casual Support Worker, you will contribute to   after ‑ hours   operations at Open House, ensuring the environment is safe,   well ‑ maintained   and supportive. You will   assist   residents with daily living tasks,   maintain   accurate   records, respond to incidents, and work collaboratively with case managers and the wider team to support residents in achieving their case plan goals.

This is a casual position based in Alice Springs, NT. The roster   operates   24/7, with   after ‑ hours ,   evening   and overnight active shifts where staff   are required to   remain awake.

How you will make an impact

- Create a safe,   respectful   and welcoming environment for all residents

- Assist   residents to manage and   maintain   individual and shared living spaces

- Support daily cleaning and maintenance tasks to ensure high presentation standards

- Maintain   accurate ,   up ‑ to ‑ date   client records and data in TSA’s electronic systems

- Provide clear,   accurate   information in handover documents between shifts

- Identify   risks to clients, staff or TSA and escalate promptly to the relevant supervisor

- Support residents to work towards case plan goals, including attending appointments relating to health, housing, finances, education,   justice   and social inclusion

- Take preventative action in potential   high ‑ risk   situations in line with policy and procedure

- Contribute to a positive, collaborative team environment

- Participate in a 24/7 roster, including afternoon,   evening   and overnight active shifts

What you will bring

- Experience within community services and/or a relevant tertiary qualification

- Experience supporting people transitioning from the justice system or reintegrating after custody

- Experience working with First Nations people, including understanding of local Aboriginal communities and culture

- Previous   experience in a similar support role

- Desirable: experience in mental health, AOD or   trauma ‑ informed   practice

- Strong communication   skills and the ability to build positive, respectful relationships

- Ability to remain calm,   resilient   and focused in challenging situations

- Confidence using everyday digital tools, including email,   databases   and Microsoft applications

- Self ‑ motivation   and   a high level   of initiative

- Current Drivers Licence

- First Aid Certificate

- Valid NT Working with Children’s Check

What we offer

- $44.54 – $47.76 hourly + superannuation based on experience level and qualifications, exclusive of penalties,   allowances   and NFP salary packaging

- SCHADS Level 3 – Above Award conditions (up to 10%)

- Remote Area Housing Benefit (up to $31,800 tax free) and Entertainment Benefit (up to $2,650 tax free)

- Access to EAP and health and wellness initiatives

- Ongoing training and development to support your growth

- A rewarding,   purpose ‑ driven   c role   that makes a positive and lasting social impact

How to apply

If you are passionate about supporting people who are rebuilding their lives and contributing to a safe,   community ‑ focused   environment, we would love to hear from you. Please   submit   your application, including a resume and cover letter outlining your suitability for the role.

Applications will close as soon as a suitable candidate is secured .

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration