Medical Assistant (MA)

About Us:

For over two decades, Riverhills Neuroscience has been a pioneer in delivering exceptional neuroscience care. Our commitment to excellence extends across diagnosis, education, and treatment for those facing nervous system diseases and injuries.

Position: Medical Assistant (MA)

Department: Neurology

Schedule: Monday through Friday, No Weekends and No Holidays, No Nights

Location: Norwood, OH

Pay Range: $19-25 per hour

Key Benefits for Full-Time Employees:

- Competitive pay based on experience, minimum $19

- 401k with Profit Sharing and 4% Company Match

- Comprehensive Medical, Dental, and Vision insurance

- Long-Term and Short-Term Disability Insurance

- Company Paid Life Insurance

- Paid Holidays

- Over three weeks of Paid Time Off

- Continuing Education Reimbursement

- Uniform Allowance

- Free Parking

Responsibilities:

As a Medical Assistant at Riverhills Neuroscience, you will play a crucial role in patient care, contributing to both clinical and administrative functions. Your responsibilities include:

- Organize patient flow and check schedules to ensure timely support for providers.

- Rooms patients promptly and accompany them to exam/procedure rooms.

- Assist patients with transfers, dressing, specimen collection, and preparation.

- Perform screenings, collecting patient history, and charts in the electronic health record (EHR).

- Assists providers with clinical procedures as assigned.

- Supports timely patient flow and keeps pace with provider schedules to ensure efficient clinical operations.

- Relay instructions to patients and/or family members.

- Sends and receives medical records, lab reports, hospital notes, referral information.

- Verifies insurance, manages demographic updates, and maintains accurate charts.

- Schedule appointments and complete required documentation and forms.

- Manage and update charts to ensure information is complete and accurate.

- Coordinate and communicate with providers to ensure timely response to patient needs.

- Clean and stock rooms and instruments between visits to maintain infection control standards.

- Orders and restocks clinical supplies.

- Operates sterilizer and other equipment per maintenance and safety guidelines.

- Sets up exam rooms instruments and materials in accordance with clinical protocols.

- Travel may be required between locations.

- Other duties as assigned.

Background and Experience:

- High school diploma or general equivalency diploma (GED) required.

- RMA, CMA or other Medical Credential preferred

- EMR experience required

- Excellent customer service skills

- 1-2 years of MA experience preferred

- Strong attention to detail

- Superior verbal and written communication skills are a must

Job Qualifications:

- Strong written and verbal skill communication skills; ability to share information clearly and professionally.

- Ability to work independently and as part of a team.

- Demonstrates sound judgement, maturity, and professionalism.

- Comfortable dealing with diverse patient population including those with complex needs.

- Strong multitasking skills and attention to detail in a fast paced environment.

Mental/Physical Requirements:

- Must be able to consistently sit or stand for extended periods of time throughout workday.

- Ability to lift up to 51 pounds with or without reasonable accommodation.

- Requires bending, stretching, pushing, pulling, and transferring patients.

- Regular use of computers, phones, and standard office and medical equipment.

- Must be able to manage occasional work-related stress and handle multiple demands.

If you are passionate about medical care and want to be part of a world-class healthcare team, please apply today. We look forward to welcoming dedicated professionals to contribute to the growth of our practice.

Equal Opportunity/Drug-Free Workplace:

Riverhills Neuroscience is an equal opportunity employer and maintains a drug-free workplace.

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