Concierge/Valet Parker

Overview

About The First Group Hospitality

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners. As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

For more information, visit tfghospitality.com

Job Description

The Royal Stables Private Members Club in Abu Dhabi is seeking a Concierge/Valet Parker to provide seamless arrival, departure, parking, and guest assistance services. Responsibilities include, but are not limited to:

- Welcome members, guests, and visitors in a warm and professional manner.

- Receive, park, retrieve, and return vehicles safely and efficiently.

- Maintain accurate records of vehicles, keys, parking locations, and guest details.

- Handle vehicle keys securely and follow all valet parking procedures.

- Assist members and guests with luggage, personal belongings, and special requests.

- Provide concierge support, including directions, recommendations, bookings, and general information.

- Coordinate with reception, hospitality, security, and operations teams.

- Maintain a smooth and organised vehicle arrival and departure process.

- Inspect vehicles for visible damage in accordance with company procedures.

- Report incidents, vehicle damage, safety concerns, or guest complaints promptly.

- Ensure the valet area, entrance, and drop-off zones are clean, organised, and presentable.

- Assist with traffic flow and maintain safe access around the club’s facilities.

- Provide attentive and personalised service to VIP and high-profile members and guests.

- Maintain a visible, professional, and welcoming presence at the club entrance.

- Ensure all interactions reflect the Royal Stables’ luxury positioning and service standards.

- Maintain confidentiality when handling member, guest, and vehicle information.

- Support special events, private functions, and high-volume arrival periods.

- Follow all health, safety, security, and vehicle-handling procedures.

- Perform other concierge, valet, guest service, and operational duties as required.

Desired Skill & Expertise

- 2+ years of experience in valet parking, concierge, guest services, hospitality, or a similar role.

- Valid UAE driving licence with a clean driving record.

- Confident driving a range of vehicles, including luxury and automatic vehicles.

- Excellent driving, parking, vehicle-handling, and road-safety skills.

- Strong communication, interpersonal, and customer service skills.

- Professional appearance, excellent grooming, and polished manner.

- Experience working with VIP, high-net-worth, or international guests is highly desirable.

- Reliable, punctual, physically fit, and able to work outdoors.

- Strong attention to detail and ability to remain calm under pressure.

- Professional, discreet, courteous, and safety-conscious.

- Ability to work flexible hours, including evenings, weekends, and holidays.

- Knowledge of Abu Dhabi roads and local destinations is an advantage.

- Fluency in English is required; Arabic is highly desirable.