About this role
Diversified Services Network Inc. is seeking an Assistant Career Coach to work on a long-term project. This will serve Marion County-North in Indianapolis, IN.
Essential Job Responsibilities
- Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
- Assists with phone coverage in designated areas
- Maintains accurate data entry to external customer databases and internal databases
- Provides administrative support to senior project management
- Maintains job seeker case files in an audit-ready state
- Maintains a professional appearance
Requirements
Education / Work Experience:
- High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
- Associate degree from an accredited university/college, preferred
Qualifications:
- At least three years of customer service experience with strong communications skills
- Experience working in a high-volume work environment
- Strong organization skills and computer skills
- Ability to maintain a high level of accuracy in preparing and entering information
- Capability to follow instructions well
- Adaptable, flexible, and a fast learner
- Creative and able to meet deadlines
- Works well under pressure and within a team concept
- Familiarity with the communities being served, with knowledge and understanding of local needs and resources
- One to three years of experience in workforce development or related programs preferred
- Bilingual a plus
Travel Requirements : No Travel
*Hourly Rate: $17.00 - $18.42