About this role
Job Summary:
The Support Services Technician plays a key role in ensuring the efficient and smooth operation of our non-emergent medical transportation (NEMT) services. This position is responsible for preparing and maintaining vehicles, keeping their local office organized and well-stocked, and providing general support to transportation team members. The Support Services Technician will assist with light mechanical tasks, maintain a clean and safe environment, and ensure that all equipment and supplies are in working order for daily operations.
Key Responsibilities:
- Vehicle Preparation & Maintenance:
Ensure vehicles are properly stocked, cleaned, and ready for deployment.
- Perform light mechanical tasks such as inflating tires, jumpstarting vehicles, and changing light bulbs when necessary.
- Shuttle vehicles between locations as needed for maintenance or operational purposes.
- Stock & Inventory Management:
Maintain adequate levels of equipment and supplies within their local office to ensure smooth daily operations.
- Monitor inventory and notify the supervisor of low-stock items or equipment needing replacement.
- Facility Management:
Keep the local office clean, organized, and well-maintained.
- Perform general cleaning duties such as removal of trash and debris from the office and surrounding areas.
- Team Support:
Assist transportation team members with patient movements including wheelchair patients and stretcher based patient.
- Ensure that all vehicles and equipment are safely and properly stored.
- Health & Safety:
Ensure that all vehicles and equipment meet company safety standards and regulations.
- Report any issues, malfunctions, or accidents to the supervisor immediately.
Qualifications
Qualifications:
- High school diploma or equivalent required.
- Valid driver’s license with a clean driving record.
- Basic mechanical knowledge for performing light repairs and vehicle maintenance tasks.
- Strong organizational skills and attention to detail.
- Ability to lift and carry items up to 150 lbs
- Ability to work independently with minimal supervision.
- Positive attitude and strong communication skills.
- Previous experience in vehicle maintenance, transportation, or related field preferred.
Working Conditions:
- This position requires frequent movement, lifting, and transporting equipment.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Occasional evening or weekend work may be required.
Physical Demands:
- Must be able to stand, walk, and lift objects regularly throughout the shift.
- Ability to perform physical tasks such as lifting, bending, and carrying equipment.
- Ability to work in varying weather conditions as needed for vehicle maintenance and office upkeep.
Benefits:
- Health insurance
- Dental
- Vision
- Sick time