About this role
Position Overview
AO Globe Life is seeking a Virtual Client Support Representative to guide clients through important insurance conversations from the comfort of home. You will work with prospective clients who have requested information, conduct needs-based virtual appointments, and help explain life, supplemental health, and accident insurance options.
This is a client-facing opportunity for candidates who value flexibility, training, personal growth, and service-driven work.
Responsibilities
- Connect with prospective clients using warm leads
- Schedule virtual appointments and complete timely follow-up
- Conduct needs-based reviews to identify client priorities
- Explain available insurance products and benefits
- Provide accurate, helpful information to clients
- Build trust through professional and responsive communication
- Maintain organized client documentation
- Participate in ongoing training and mentorship programs
What We Offer
- 100% remote role
- Company-provided warm leads
- Weekly pay
- Unlimited earning potential
- Medical insurance premium reimbursement
- Comprehensive virtual training
- Daily leadership coaching and mentorship
- Performance incentives
- No overhead expenses
- OPEIU Local 277 union representation
- A stable, member-focused organization with 70 years of history
Qualifications
- Excellent communication and active-listening skills
- Client-first and professional attitude
- Strong attention to detail
- Comfortable with online systems and virtual communication platforms
- Dependable, organized, and self-motivated
- Able to work independently and collaborate with a team