Assistant Administratif et Commercial / Coordinateur de Centre H/F - Langon (33)

Position

Our centres located in Langon (33) are currently looking for an Administrative and Commercial Assistant / Centre Coordinator (M/F) to join us on a fixed-term contract (CDD) as soon as possible.

Reporting to the Area Manager and working as part of a team of two Hearing Care Professionals , you will contribute to the day-to-day operations of the centre and be responsible for:

- Welcoming our customers and ensuring excellent customer relations;

- Developing the centre's customer base through follow-up calls and customer database management;

- Advising and supporting customers in expressing their needs and maintaining a high-quality relationship;

- Managing and optimizing the centre's schedule;

- Selling accessories, maintenance products and services;

- Providing after-sales service for hearing aids (battery replacement, cleaning and maintenance);

- Managing the administrative aspects of the centre's operations, including invoices, quotations, reimbursements, and related documentation.

Profile

- You have excellent interpersonal skills and previous experience in customer service and/or patient relations.

- You are empathetic, attentive, and able to guide customers towards solutions that meet their needs.

- You are organised, dynamic, and enjoy working as part of a team.

- Comfortable with digital tools, you will be required to work with several software applications on a daily basis.

Above all, we are looking for talented individuals who share our values and are committed to providing the best possible experience for our patients-customers: working as a team, building lasting trust, and striving for performance with a positive and committed mindset.

Employment Conditions

- Employment type: Part-time / Full-time, Permanent contract (CDI) / Fixed-term contract (CDD);

- Working hours: 28 / 35 hours per week, Monday to Friday.

Benefits of Joining Us

- A tailored onboarding programme during which you will be trained on our processes and the specificities of hearing healthcare;

- Competitive compensation including a fixed salary and variable pay;

- A profit-sharing bonus based on company results;

- Company health insurance fully covered by the employer;

- Access to a Social and Economic Committee (CSE) offering discounts with partner companies;

- Career development opportunities and clear progression pathways.

Recruitment Process

- Review of your CV;

- First remote interview with the Recruitment Team;

- Second interview at one of our Audika centres with an Area Manager.

Audika is committed to diversity and inclusion and considers all applications equally, including those from candidates with disabilities.

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