About this role
About the Role
You'll own a portfolio of high-value merchant accounts, growing what's there and hunting for new partnerships. This role blends account management with commercial acumen - your edge is understanding merchant budgets, seeing where deals can be unlocked, and crafting custom solutions that go beyond standard packages.
Built for someone with hustle, commercial instinct, and the drive to close.
What You'll Own
- Grow high-value merchant accounts through strategy, execution, and consistent delivery against placement targets
- Land new merchant partnerships and identify growth opportunities across categories
- Understand merchant budgets and constraints; design tailored solutions that unlock real value
- Execute campaigns from pitch to results
- Manage account operations, troubleshoot issues, and maintain account health
- Collaborate with Operations and Marketing to scale campaigns and partnerships
What We're Looking For
Must-have:
- 3–4 years in ecommerce, affiliate, or fast-paced B2B/sales environments
- Proven ability to understand client budgets and craft custom solutions (not just sell standard packages)
- Commercial instinct with hustle - self-starter who thrives under pressure and delivers results
- Strong communication and analytical skills
- Proficiency in English and AI tools to improve workflows
ShopBacker Traits
Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.
What's in it for ShopBackers
Career growth opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on performance.
Candid, open, and collaborative culture where feedback is valued.