About this role
Job Responsibilities
- Responsible for processing and handling day-to-day transactions of the branch as well as ensuring service quality standards in the branch are met in line with the Bank’s strategic objectives.
- Responsible as Chief Cashier/ Relief Chief Cashier in the branch to manage daily branch’s cash holdings, balancing, loading of Self-Service-Terminals (SST) and transactions.
- Responsible for handling and supporting first line resolution of enquires and complaints.
- Responsible as relief in absent of Service & Operations Manager (SOM)
Job Requirements
- Customer Service Oriented
- Good Communication and interpersonal skills
- Excellent time management
- Minimum Diploma qualification from relevant field of study (banking, finance, etc)
- Relevant experience in clerical, office administrative, cash handling function, sales or customer service