Learning & Development Adminstrator

Ziyana Group has an exciting opportunity for a reliable, people-focused administrator ready to grow their career in Learning & Development. As our L&D Administrator, you'll provide day-to-day administrative and coordination support to our Project Consultant and wider L&D team maintaining accurate learner and project records, supporting LMS (Ziyana Academy) administration, coordinating training logistics, and keeping project documentation organised, complete and audit-ready. This is an entry-level role, perfect for someone with a solid grounding in general office administration who's looking to apply and build on that experience within the Learning & Development and skills development space.
Why This Role Could Be a Great Fit for You

If you have hands-on experience in general office administration, data capturing, records
management or document control, this role offers a direct route into the Learning & Development
and skills development sector. In this role, you will:

- Apply your existing administration and record-keeping skills in a structured project environment.
- Gain exposure to LMS administration and SETA/QCTO documentation, building on your
administrative foundation.
- Grow within the L&D field as you gain experience.

### Requirements
QUALIFICATIONS & REQUIREMENTS

Key Competencies

- Strong administration and organisation skills.
- Attention to detail and accuracy.
- Good communication and follow-up skills.
- Ability to manage multiple tasks and deadlines.
- Proficiency in Microsoft Office, particularly Excel.
- Basic LMS and data management exposure.
- Ability to work independently while knowing when to escalate issues.
Minimum Requirements

- A certificate or diploma in Office Administration, Business Administration, Public
Administration, Project Management, or a related field (essential).
- 0–1 year’s relevant experience in an administrative, office support, data capturing or
document control role required.
- Demonstrable exposure to general administrative processes filing systems, recordkeeping, scheduling and document management.
- Working knowledge of Microsoft Office (Word, Excel, Outlook); exposure to any LMS or
database system advantageous.
- Prior exposure to a project, training or Learning & Development environment is an
advantage but not essential.
Personal Attributes

- Reliable, organised and deadline-driven.
- Proactive with a solutions-oriented approach.
- Professional and courteous communication style.
- Demonstrated discipline and consistency in managing administrative processes and
deadlines.
- Team player who can also work independently.
- High level of confidentiality and integrity when handling learner information