About this role
The Role:
We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.
The main responsibilities of the position include:
- Develop and maintain excellent relationships with clients
- Handle client inquiries and ensure that high level service is provided
- Perform personal clientele analysis and take actions as required
- Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
- Ensure compliance with the company’s legal guidelines and compliance procedures
- Provide suggestions on system enhancements
- Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
- Contribute to the team effort by achieving targeted results
- Cooperate effectively with other departments as necessary
Main requirements:
- Degree in a business-related field
- Client handling experience in the financial services sector is a definite plus
- Fluent Turkish speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Ability to multitask and prioritize
- Strong computer literacy
- Valid work permit required
Benefit from:
- Attractive remuneration package plus performance related reward
- Private health insurance
- Corporate pension fund
- Food allowance
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Bring It to Life – Role-Specific Take-Home Task
All applications will be treated with strict confidentiality!