Associate Executive (Division of Medicine & Inpatient Care)

SingHealthSingaporeOn-siteFull-timeMid level, 2–5 yearsListed 1 week ago

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About this role

We are seeking a proactive and organized individual to provide comprehensive administrative and manpower planning support to the Division of Medicine & Inpatient Care, ensuring the smooth running of day-to-day departmental operations.

Your Key Responsibilities shall include but not limited to the following:

- Plan, coordinate, and manage doctors' rosters, including on-call, weekend, and public holiday coverage to ensure adequate clinical manpower.

- Monitor staffing requirements and proactively address roster gaps arising from leave, training, and unforeseen absences.

- Work closely with clinical leaders and departments to optimize manpower deployment and ensure continuity of patient care.

- Provide administrative support across various medical specialties within Division of Medicine & Inpatient Care

- Demonstrate flexibility and be adaptable to support different clinical services through job rotation as required.

- Manage clinicians' clinic blocking schedules, leave administration, and other administrative matters.

- Coordinate departmental meetings, teaching sessions, events, logistics arrangements, bookings, attendance tracking, and minute-taking.

- Assist in the collation and reporting of clinicians' performance indicators and departmental KPIs.

- Coordinate and manage medical report requests efficiently.

- Administer IT and hardware access for onboarding and offboarding doctors.

- Support orientation and onboarding activities for new doctors.

- Participate in quality improvement and service excellence initiatives.

- Liaise with internal and external stakeholders on departmental matters.

- Maintain accurate records of clinician rosters, leave, and claim submissions.

- Provide cross-coverage for colleagues during their absence.

- Perform other duties as assigned by the Head of Department or Manager.

Requirements

- Diploma in Healthcare Administration, Business Administration, or a related discipline. Higher NITEC holders with relevant experience are welcome to apply.

- Preferably at least 2 years of experience in healthcare administration, manpower planning, rostering, workforce management, or operations support.

- Proficient in Microsoft Office applications and comfortable with IT systems.

- Strong communication, interpersonal, and organizational skills.

- Meticulous, detail-oriented, and able to manage multiple priorities effectively.

- Positive attitude, strong team player, and able to work independently in a fast-paced environment.