About this role
Job description:
We are seeking a Senior/ Patient Service Associate to support critical operational development functions. The successful candidate will provide the Operations team with administrative support and contributing towards a seamless care delivery for patients at NDCS.
The successful candidate will be responsible for providing administrative support to our patients, including but not limited to:
- Managing dentists' appointment calendars and rescheduling requests in ensuring calendars are created, blocked and rescheduled promptly
- Supporting day-to-day operations of pre-surgery and listing which includes financial counselling, fasting instructions, appointment scheduling and rescheduling
- Coordinating and liaising with clinics across various hospitals on the surgical operation list, including pre-operation evaluations, pre-admission testing and data collection
- Ensuring patients' enquiries are handled tactfully and professionally
Requirements:
- Diploma in any discipline/ GCE ‘A' Level/ ‘O' Level / Higher NITEC in Service Skills.
- Able to work in a fast-paced and dynamic environment.
- A team player with strong communication and administrative skills.
- Proficient in Microsoft Word, Excel, and PowerPoint.
- Preferably 2 years' relevant experience; entry-level candidates are welcome to apply