About this role
Job Title
Specialist - Planning
Job Scope
The Specialist - Planning is accountable for developing forecast models associated with customers and products while incorporating market and internal data to predict demands and optimize the flow of inventory. S/He works closely with the sales, marketing, logistics and other internal stakeholders to align forecasts and process customer orders accordingly.
Main Duties and Responsibilities
- Analyze the market, forecast product demands, set sales and supply plans by country of operation;
- Control and manage supply and inventory at all levels;
- Provide the supply chain team with relevant reports and data for planning related activities and meeting customers’ demands;
- Coordinate, on a regular basis, with the sales and marketing departments seeking demand drivers and generating updated data assumptions;
- Review and evaluate forecast results, inventory and sales performance and report periodic metrics to concerned;
- Manage and process customers’ order in accordance with forecasted demands;
- Fulfill orders once released from credit;
- Update customers and internal stakeholders on order backlogs and information;
- Work with logistics, sales and credit teams to ensure order fulfilment in a timely manner;
- Handle customer complaints in coordination with concerned departments;
- Manage CRM system, tools and processes and optimize workflows to increase effectiveness.
Position Requirements
Education
Bachelor’s degree in Business Administration, Economics or any other related field
Experience
Requirements
- Minimum 3–4 years of relevant experience in Supply and Demand Planning.
- Strong Demand Planning experience , including volume management and a good understanding of distribution channels in Egypt.
- Experience in Supply Planning , including inventory planning, warehousing operations in Egypt, and the development of supply plans.
- Strong control, reporting, and analytical skills .
- Advanced proficiency in Microsoft Excel and hands-on experience with ERP systems .
- Previous experience within the FMCG and/or Distribution industry is a must .
- Experience managing or planning for Apple products is highly preferred.
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