Master Electrician

Why Work for Us???

WE ARE NOT PRIVATE EQUITY

Family-Owned Atmosphere:  Enjoy a close-knit work environment where you’re valued as part of the family, with open communication and support at every level.

Cutting-Edge Equipment:  Work with the latest innovative technology and a diverse range of machinery, enhancing your skills and efficiency on the job.

Community Commitment:  Be part of a team that cares deeply about serving the Central KY communities, making a positive impact on our neighbors and fostering lasting relationships.

Why Choose Apex Solutions?

- Competitive pay,  Salary Plus Profit Sharing (roughly $120,000 with bonuses)

- WORK-LIFE BALANCE

- Standard Working Hours-    Monday-Friday / 7am - 5pm

- 401(k) retirement plans with company matching

- Medical – 100% covered by the company for the employee

- Dental Insurance

- Vision Insurance

- PAID TRAINING

- 80 hours + of PTO Accrued per Year

- 4 Paid Holidays Off

- Company-Provided  uniforms (Polos, t-shirts and hats)

- Company IPAD  (We use top-of-the-line software for dispatching)

- NEXSTAR Company-  Our Employees have access to world class training and coaching

- Team-Focused Work Environment

- Fun! We have motivational meetings

- Win! Paid time off or tools when you get 5-star reviews from customers

- Appreciation- Employee of the month plaque and bonus check!

- Community Focus : We are dedicated to serving our customers as well as the greater good by contributing to both local and global causes.

- Office Support : We have a dream team of office employees that are dedicated to making your life easier from the Warehouse to Dispatch & Customer Service, to Marketing and HR

Job Duties

- Manage the daily operations of the Electrical Department.

- Lead, supervise, coach, and hold electricians and apprentices accountable for performance, safety, workmanship, and customer service.

- Review schedules and work with Dispatch to ensure electrical calls are assigned to the appropriate technician.

- Assist technicians with difficult diagnostics, troubleshooting, and complex electrical issues.

- Review blueprints, electrical schematics, one-line diagrams, and project drawings.

- Oversee the installation, maintenance, troubleshooting, and repair of electrical systems in residential, commercial, and light industrial applications.

- Ensure all electrical work is completed in accordance with the NEC, applicable Kentucky requirements, local codes, permits, and Apex Solutions standards.

- Review and approve major electrical estimates, projects, service upgrades, panel replacements, generators, EV chargers, lighting projects, and other large jobs.

- Conduct quality-control inspections on completed electrical work.

- Investigate callbacks, failed inspections, customer complaints, and workmanship concerns.

- Identify recurring technical issues and implement corrective training.

- Monitor technician productivity, revenue, average ticket, conversion rate, efficiency, callbacks, and customer satisfaction.

- Conduct regular technician meetings, ride-alongs, coaching sessions, and performance reviews.

- Train technicians on technical skills, customer communication, service procedures, safety, and company expectations.

- Ensure technicians properly document jobs, estimates, invoices, photos, videos, materials, and customer approvals in ServiceTitan.

- Review open jobs, incomplete jobs, unsold estimates, and outstanding electrical opportunities.

- Coordinate electrical permits and inspections as required.

- Maintain appropriate staffing levels and assist with recruiting, interviewing, onboarding, and development of electricians and apprentices.

- Manage electrical inventory, truck stock, tools, specialty equipment, and purchasing needs.

- Ensure company vehicles assigned to the Electrical Department are clean, organized, safe, and properly maintained.

- Enforce Apex Solutions safety policies, PPE requirements, electrical safety practices, and company procedures.

- Assist with escalated customer concerns and provide professional resolutions.

- Coordinate with Plumbing, HVAC, Construction, Accounting, Dispatch, and other departments as needed.

- Participate in on-call support and emergency escalation when required.

- Report department performance, staffing concerns, safety issues, financial results, and operational needs to company leadership.

Skills

- Proven experience in electrical service, repair, installation, and management.

- Strong leadership and team-management skills.

- Solid understanding of residential, commercial, and light industrial electrical systems.

- Strong knowledge of the National Electrical Code (NEC).

- Ability to read and interpret blueprints, electrical schematics, wiring diagrams, and project drawings.

- Strong troubleshooting and diagnostic abilities.

- Working knowledge of electrical distribution systems, panels, service equipment, branch circuits, lighting, controls, generators, transfer switches, EV chargers, and surge protection.

- Ability to coach technicians through technical problems rather than performing every repair personally.

- Strong understanding of job costing, labor efficiency, material usage, and department profitability.

- Excellent customer service and conflict-resolution skills.

- Strong written and verbal communication skills.

- Ability to hold employees accountable while maintaining a professional work environment.

- Strong organizational and time-management skills.

- Ability to prioritize multiple jobs, technicians, customers, and operational issues.

- Proficiency with electrical testing equipment and tools.

- Strong attention to detail and commitment to safety and quality.

- Ability to use computers, tablets, ServiceTitan, email, and digital reporting systems.

- Ability to work independently and make sound operational decisions.

Requirements

- High school diploma or equivalent.

- Valid driver's license and insurable driving record.

- Valid Kentucky Journeyman Electrician License.

- Kentucky Master Electrician License strongly preferred.

- Minimum 5 years of electrical field experience preferred.

- Prior leadership, supervisory, or management experience preferred.

- Strong electrical troubleshooting and diagnostic experience.

- Knowledge of electrical safety practices, OSHA requirements, and NFPA 70E standards.

- Ability to manage technicians, apprentices, scheduling, quality control, and customer issues.

- Ability to review estimates, invoices, and job documentation for accuracy.

- Ability to work overtime and provide after-hours management support when required.

- Ability to pass a background check and drug screening.

Preferred Qualifications

- Kentucky Master Electrician License.

- Previous Electrical Operations Manager or Service Manager experience.

- Generator installation and service experience.

- EV charger installation experience.

- Commercial electrical experience.

- Service sales and estimating experience.

- OSHA 10 or OSHA 30 Certification.

- NFPA 70E training.

- Experience using ServiceTitan or similar field-service software.

- Experience managing KPIs, technician scorecards, and department financial performance.

- Experience recruiting, training, and developing electricians and apprentices.

- Experience reviewing permits, inspections, and code-compliance issues.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.