Director of Emergency Services / Healthcare

A large healthcare facility in Austin is seeking a Director of Emergency Services to lead a large, multi-site emergency services operation. The facility includes a 24-hour main emergency department, pediatric emergency care, a Level IV Epilepsy Center, and a Heart and Vascular Center, along with a broad range of acute care services.

This is a high-impact leadership role overseeing emergency operations across multiple locations and service lines, with a strong focus on clinical excellence, operational efficiency, and team development.

This role provides overall leadership for a complex emergency services network that includes a 42-bed main emergency department seeing approximately 180 patients daily, a surgical hospital emergency department, and four freestanding emergency departments. Two managers oversee the freestanding sites, while this director leads the full system-wide ED strategy and operations, managing a team of approximately 100 FTEs.

The director is responsible for ensuring high-quality, efficient emergency care across all sites while aligning clinical practice, staffing, and financial performance with organizational goals.

Key Responsibilities

Lead operations across multiple emergency department sites, including main ED, surgical ED, and freestanding ED locations
Oversee patient flow, throughput, volume forecasting, and capacity planning across the system
Ensure timely and effective admission, discharge, and transfer processes
Drive clinical quality through evidence-based practice and reduction of variation in care
Maintain compliance with regulatory and accreditation standards across all emergency services
Manage budgeting, labor productivity, and financial performance for the service line
Identify opportunities for cost reduction and operational efficiency improvements
Partner closely with medical leadership and interdisciplinary teams to support care delivery and service line growth
Develop, mentor, and retain high-performing emergency services leadership and staff
Support strategic planning and continuous improvement initiatives across the ED network

Qualifications

Bachelor of Science in Nursing required
Masters degree in Nursing, Healthcare Administration, or related field preferred
Minimum of 3 years of relevant experience required; 5+ years preferred
Strong, current experience as an Emergency Department Director required
Proven track record of measurable results in emergency services operations required
Demonstrated success managing high-volume, multi-site emergency departments strongly preferred

Benefits

Comprehensive medical, dental, and vision coverage
Retirement savings program
Paid time off and holiday benefits
Employee wellness and support programs
Continuing education and leadership development opportunities
Relocation assistance including lump sum support for relocation and household goods
Performance-based incentive opportunity ranging from 17.5% to 26.25%
Opportunity to lead a large-scale, multi-site emergency services network in a high-growth metropolitan healthcare market

This role is ideal for an experienced emergency services leader who is comfortable managing complex operations across multiple facilities and driving both clinical and operational excellence at scale.