Front Desk Concierge - Part Time

Are you enthusiastic about providing outstanding service and creating a warm, welcoming environment for residents and guests? We have exciting opportunities for Concierge/Front Desk/Security Associates who are professional, friendly, and dedicated to making a positive first impression. If youre ready to be the welcoming face of our community and ensure a safe, pleasant environment for all, wed love to have you on our team! Apply today and help us create an exceptional experience for our residents and guests.

Location : The Crestmoor at Green Hills, an Independent Living and Assisted Living with Memory Care senior community

Part Time & PRN

Availability : Must be available to work weekends and holidays

ESSENTIAL DUTIES AND RESPONSIBILITIES

- Greet residents, families, prospective residents, guests, and employees with a courteous, polite, and warm manner.

- Monitor all incoming public traffic and assist with inquiries.

- Maintain the cleanliness and orderliness of common areas and all public spaces.

- Respond promptly to the needs of residents, families, vendors, and visitors, providing immediate and courteous assistance.

- Provide key support to the sales and marketing team by managing inquiries effectively.

- Follow schedules and instructions, assist with guest and employee meal ticket sales, and other service requests.

- Operate the paging/telephone system, answer calls, determine their nature, and route them appropriately.

- Assist with maintenance orders, either on paper or through an electronic system.

- Monitor emergency calls, doors, and fire alarms, responding according to established policies and procedures.

- Assist with scheduling job applicant interviews for department heads.

- Track incoming/outgoing residents and guests and perform daily resident check-ins per policy.

- Be an active member of the communitys emergency response team.

- Maintain a professional appearance and good personal hygiene in accordance with company policies.

- for long periods, work in various environments, lift up to 40 lbs, and occasionally climb stairs, lifts, or ladders.

- Assist with special projects or tasks as assigned.

- Detect and prevent suspicious behavior, vandalism, theft, and other criminal activities through effective surveillance and response.

MINIMUM REQUIREMENTS

- High School diploma or GED required.

- Prior customer service, front desk, and telephone experience preferred.

- Valid Texas Drivers License required.

- Excellent communication and customer service skills; strong problem-solving skills, good judgment, and attention to detail.

- Proficient in PC skills, including Microsoft Office, Word, and some Excel.

- Understanding of HIPAA requirements.

EOE/M/F/D/V