About this role
The Health Education Program Coordinator manages and implements health education programs, develops community education and outreach activities, and counsels patients.
ESSENTIAL JOB FUNCTIONS:
- Develops, implements, coordinates, and evaluates bilingual health education programs and activities on preventative health care, chronic disease management, Western medicine, and other related topics
- Develops curricula, toolkits, health education programs and materials
- Provides group class and/or one-on-one health education services to members and the general public
- Acts as primary liaison with appropriate community agencies and schools to establish, promote, and carry out community education and outreach programs
- Manages Health Education centers
- Counsels patients on a variety of subjects such as diabetes, hypertension, asthma, smoking cessation, substance abuse, teen health, Hepatitis B, preventive cancer screening and immunization, etc.
- Coordinates with clinical departments to develop multilingual educational material
- Reviews translations of materials for accuracy and appropriateness
- Researches grants and funding opportunities, and assists in writing grant proposals
- Collects, tabulates, analyzes program data, and prepares reports
- Works collaboratively with Administration and Project Management Department, and provides support in health information projects such as activity schedule, newsletter, informational displays, flyers posters, staff bulletin, community health events, etc.
- Travels to NEMS’ clinic site to conduct programs and events
- Supervises summer interns and volunteers and assists in implementing education activities for the Health Center Week
- Provides day-to-day operational support to Health Education Assistants including scheduling, training, and guidance; acts as a liaison to communicate updates or concerns to Health Education Manager as needed
- Supports walk-ins and provider referrals to Health Education
- Administers Remote Patient Monitoring assignment, monitoring, tracking and calls
- Calls outreach lists tied to organizational goals and PIP measures, as needed
- Assists with ad hoc outreach lists (e.g., health plan initiatives or incentive programs that require patient outreach), as needed
- Covers and rotates to other sites as required
- Performs other job duties as required by manager/supervisor
Qualifications
QUALIFICATIONS:
- Bachelor’s degree (degree in public health or related field preferred).
- Health & Wellness Coach Training completed by a NBC-HWC-approved program or ability to obtain it within 6 months of first available training date is required
- CHES certification preferred
- Two years’ experience in community health education, health communication or related field preferred
- Prior experience in program planning, design and implementation that incorporates evidence-based strategies and cultural competency
- Experience with formative research or program evaluation preferred
- Prior experience working with the underserved, immigrant, low-income and/or Asian communities preferred
- Current documentation of Basic Life Support is required
LANGUAGE:
- Must be fluent in English (reading, writing, and speaking)
- Must be fluent in Chinese: Cantonese and/or Mandarin (reading, writing, and speaking)
STATUS:
This is an FLSA Non-exempt position.
This is not an OSHA high-risk position.