About this role
Summary:
We are seeking an experienced OTC Specialist to support critical master data, pricing, and contract management activities within the Order-to-Cash (OTC) process.
The ideal candidate has hands-on SAP S/4HANA experience , particularly in Material Master and Master Data Management , along with experience supporting pricing structures, customer contracts, Salesforce CPQ, and SAP data migration or mass upload activities.
This role requires a highly analytical professional who can maintain data integrity, support pricing and contract administration, and collaborate with cross-functional teams to ensure accurate execution of commercial agreements and master data processes.
Responsibilities
SAP Master Data Management
- Create, maintain, and update Material Master records within SAP S/4HANA.
- Maintain Customer, Pricing, and Contract Master Data.
- Configure and maintain alternative Units of Measure (UOM), material numbers, and master data attributes.
- Perform master data validation and reconciliation to ensure data accuracy and integrity.
- Execute mass uploads and updates using SAP migration tools, templates, or approved upload utilities.
- Support SAP S/4HANA migration, data conversion, and data cleansing activities.
Pricing Management
- Maintain pricing structures, pricing conditions, price books, and rate tables within SAP S/4HANA and Salesforce CPQ.
- Configure pricing conditions based on approved commercial agreements.
- Analyze pricing data to ensure consistency, compliance, and accuracy.
- Support implementation of pricing updates, discounts, and customer-specific pricing arrangements.
- Utilize SAP pricing transactions such as VK12, VA43, VA03, ZCAUR , or equivalent pricing tools.
Contract Management
- Review, interpret, validate, and maintain customer contracts and commercial agreements.
- Ensure contract terms are accurately translated into operational processes and enterprise systems.
- Support contract amendments, renewals, pricing changes, and customer updates.
- Ensure contract and pricing data remain synchronized across SAP and Salesforce.
Salesforce CPQ & CRM Administration
- Maintain pricing, contract, and customer information within Salesforce CPQ.
- Support quote validation, pricing approvals, contract amendments, and order processing.
- Ensure data consistency between Salesforce and SAP S/4HANA.
- Support CPQ configuration updates related to pricing and commercial agreements.
Data Analysis & Reporting
- Analyze pricing, contract, material master, and OTC-related data using Microsoft Excel.
- Utilize advanced Excel functions including:
- VLOOKUP
- XLOOKUP
- PivotTables
- Macros
- Build reports and dashboards using Power BI.
- Identify data quality issues and recommend corrective actions.
- Drive automation and process standardization opportunities.
Process Ownership
- Own assigned master data, pricing, and contract processes from initiation through completion.
- Ensure high-quality deliverables with minimal supervision.
- Proactively identify process gaps and recommend improvements.
- Maintain compliance with internal controls, audit requirements, and data governance standards.
Qualifications
Mandatory
- Bachelor's degree in Business, Information Systems, Finance, Supply Chain, or a related discipline.
- Hands-on SAP experience, preferably SAP S/4HANA.
- Experience creating and maintaining Material Master and/or Master Data within SAP.
- Experience performing mass uploads, data migration, or master data conversion activities in SAP.
- Experience supporting pricing structures, pricing conditions, price books, rate tables, or pricing master data.
- Experience reviewing, maintaining, or supporting customer contracts and commercial agreements.
- Experience using Salesforce, preferably Salesforce CPQ.
- Strong understanding of Order-to-Cash (OTC) processes.
- Advanced Microsoft Excel skills, including VLOOKUP, XLOOKUP, PivotTables, and Macros.
- Strong analytical, problem-solving, and data validation skills.
- Excellent communication and stakeholder management skills.
Preferred Qualifications
- SAP SD functional experience.
- SAP S/4HANA implementation or migration experience.
- Experience with SAP transactions such as:
- VK12
- VA03
- VA43
- ZCAUR
- Experience with LSMW, Migration Cockpit, or other SAP data migration tools.
- Experience with Salesforce CPQ administration.
- Experience using Power BI for reporting and dashboard development.
- Knowledge of SAP Sales & Distribution (SD).
- Experience working within global shared services or multinational environments.
Preferred Technical Skills
SAP
- SAP S/4HANA
- SAP SD
- Material Master
- Master Data
- Pricing Conditions
- Data Migration
- LSMW
- Migration Cockpit
- Customer Master
- Contract Master
Salesforce
- Salesforce
- Salesforce CPQ
- Quote-to-Cash
- Order Management
Data & Reporting
- Advanced Excel
- Power BI
- Data Validation
- Data Reconciliation
- Root Cause Analysis