About this role
Area(s) of responsibility
Key Responsibilities:
- Monitor PCF/ middleware services performance, capacity, and availability, ensuring minimal downtime.
- Analyze and resolve production issues in a timely manner, coordinating with cross-functional teams.
- Define and enforce SRE standards: SLIs, SLOs, error budgets, incident response, and postmortems
- Participate in incidents, problems, and change management activities using ServiceNow.
- Lead the root-cause analysis for incidents and reduce MTTR, MTTA and MTTD
- Knowledge of scripting languages (Shell, Python, PowerShell).
- Setting up a high availability environment using external hardware F5/AVI load balancer, Apache httpd, Nginx web server, networking and troubleshoot pcf/middleware technologies (WebLogic, Tomcat, etc.).
- Configure NewRelic/Splunk to get timely alerts and monitor to ensure availability of services.
- Good knowledge of Traffic Balancing, Routing and debugging analysis.
- Good Knowledge on Kubernetes/EKS, Kubernetes and docker.
- Good Knowledge on monitoring tools (Splunk, Newrelic).
- Strong problem-solving, troubleshooting, and communication skills.
- Support security compliance, patching, and upgrades for middleware components.
- Design, build, implementation and manage/Support of applications hosting environment in Cloud platforms such as AWS infrastructure, Azure.
- Manage source code repositories using Git and GitHub.