About this role
ESSENTIAL FUNCTIONS:
- Prepares exam and treatment rooms for examination, escorts patients to applicable rooms, and assists physician with examinations as necessary.
- Interviews patients, determines the reason for visit, measures vital signs, collects and records applicable encounter data.
- Accurately and completely records pertinent medical information in patients' electronic charts.
- Operates medical equipment such as electrocardiograph (EKG), Holter monitor, bone densitometer (DXA), and other equipment to administer routine CLIA-waived laboratory diagnostic tests.
- Gives injections or treatments within scope of training and performs routine laboratory tests.
- Clears “jelly beans” from login account timely and accurately.
- Schedules consult and procedure appointments at outside and in-house offices; acquires precertification of applicable procedures and completes special medical and insurance forms.
- Assists providers with management and processing incoming and outgoing medical documents.
- Calls patients, pharmacies, and other physician offices to relay pertinent information. Generates telephone encounters as appropriate.
- Assists other MAs or departments within RDC during periods of low or completed personal workload.
- Works rotation at the Medical Message Desk and/or clinic lab performing CLIA-waived lab tests.
- Other duties as assigned.
Qualifications
Minimum Job Qualifications:
- Successful completion of a Medical Assistant program from an accredited institution.
- Current Basic Life Support (BLS) certification required.
- Proficiency in taking vital signs, administering injections, and performing phlebotomy.
- Knowledge of medical terminology, anatomy, and physiology.
- Experience with electronic health records (EHR) systems.
- Strong communication, interpersonal, and customer service skills.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent organizational and time management skills.
- Ability to work independently and as part of a team.
- Knowledge of HIPAA regulations and patient confidentiality.
Education: High School diploma – required and Associates degree - preferred.
License/Certifications: Current Certified Medical Assistant (CMA or CCMA) or Registered Medical Assistant (RMA) certification required.
Language Skills: English proficient required
Other Skills:
- Previous experience working in a primary care physician office.
- Experience with specific EHR systems used by the practice.
- Bilingual (English/Spanish).